Features page (enterprise) — Otter.ai

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• Knowledge base Report an error

  “Build your knowledge base, one meeting at a time Otter captures every conversation and turns them into instantly searchable insights that fuel alignment and workflows across your organization.”

• Smart imports Report an error

  “Smart imports Create a living system of record with data pulled from your favorite connected tools and apps.”

• Intelligent search Report an error

  “Intelligent search Find key insights from past calls, documents, and more using natural-language.”

• Conversation channels Report an error

  “Customer conversation channels Keep meetings and notes organized by client, opportunity, or topic to easily revisit key highlights and follow-ups.”

• AI chat work mode Report an error

  “Chat-based knowledge retrieval Instantly get contextual answers about any meeting, create summaries, or reference data from any integrated tool using AI Chat, and use Work Mode to turn that context into finished files.”

• Follow up automation Report an error

  “Follow-up automation Use Work Mode to draft follow-up emails and next steps for client calls, internal reviews, and more.”

• Project tool syncing Report an error

  “Project tool syncing Help your team move faster by sending actions items from meetings into tools they already use, like JIRA, Asana, and others.”

• Support ticket automation Report an error

  “Automated support tickets Automatically turn meeting takeaways into support tickets or updates in tools like Zendesk and ServiceNow.”

• SSO SCIM Report an error

  “SSO & SCIM integration Easily control access with secure identity tools like Okta, Azure AD, and others.”

• Admin controls Report an error

  “Admin controls Centrally configure access policies, workspace permissions, content sharing rules, and security settings to ensure compliance and manage internal governance at scale.”

• Audit logging Report an error

  “Audit logging Maintain visibility into account activity with audit trails and logging, supporting your security, compliance, and regulatory reporting needs.”

• AI training opt out Report an error

  “AI model training opt-out Keep your organization's data out of AI model training. Contact your account manager to get started.”

• Sales trends Report an error

  “Sales trends Help sales leaders coach and forecast more effectively by revealing blockers, objections, and competitor mentions.”

• Conversation intelligence Report an error

  “Conversation intelligence Monitor sentiment, engagement, and strategic keywords across customer-facing teams to align messaging and positioning.”

• Cross team visibility Report an error

  “Cross-team visibility Track key insights, actions, and trends across all your team’s meetings.”

• Basic free Report an error

  “Basic Get started with Otter for free Free forever”

• Basic features Report an error

  “Automated AI meeting summaries Unlimited meetings Basic Integrations (Zoom, Google Meet, Teams, Slack)”

• Business price Report an error

  “Business From $19.99/month per user 7-day free trial included”

• Business features Report an error

  “6000 monthly transcription minutes - 4 hours per conversation Collaborative note editing Import and transcribe unlimited audio or video files & more powerful workspace and admin features”

• Enterprise custom Report an error

  “Enterprise Need a custom solution? Contact our sales team to learn more about Otter’s advanced capabilities. Contact sales”

• Copyright entity Report an error

  “© 2026 Otter.ai Inc”

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Scores citing this record

• The Management Consultant Summaries, action items & meeting knowledge
• The Management Consultant Integrations, API & workflow
• The Management Consultant Consent, participant rights & works council
• The Management Consultant Retention, AI training & administration
• The Management Consultant Pricing transparency
• The Data Protection Officer Summaries, action items & meeting knowledge
• The Data Protection Officer Consent, participant rights & works council
• The Data Protection Officer Retention, AI training & administration
• The Data Protection Officer Pricing transparency
• The IT Lead Summaries, action items & meeting knowledge
• The IT Lead Integrations, API & workflow
• The IT Lead Consent, participant rights & works council
• The IT Lead Retention, AI training & administration
• The IT Lead Pricing transparency
• The Sales Team Lead Summaries, action items & meeting knowledge
• The Sales Team Lead Consent, participant rights & works council
• The Sales Team Lead Retention, AI training & administration
• The Sales Team Lead Pricing transparency
• The Skeptic Summaries, action items & meeting knowledge
• The Skeptic Integrations, API & workflow
• The Skeptic Consent, participant rights & works council
• The Skeptic Retention, AI training & administration
• The Skeptic Pricing transparency
• The Works Council Chair Summaries, action items & meeting knowledge
• The Works Council Chair Integrations, API & workflow
• The Works Council Chair Consent, participant rights & works council
• The Works Council Chair Retention, AI training & administration
• The Works Council Chair Pricing transparency