Terms of service (names the operating company) — Proton VPN for Business

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• Ownership Report an error

  “which is under the supervision of the non-profit Proton Foundation, based in Switzerland”

• Wallet operator Report an error

  “The Proton Wallet integration with the Services is operated by Proton Financial AG (a subsidiary of the Company) under independent terms of use.”

• Minimum age Report an error

  “The Services are provided exclusively to individuals who are at least 13 years of age, and even then, only to minors who have obtained parental or legal guardian consent to open and maintain an Account.”

• Entity agreement Report an error

  “If you agree to these Terms on behalf of a company or another legal entity, you represent that you have the authority to bind such entity, its affiliates, and all users who access the Services through your Account to these Terms.”

• Paid accounts always active Report an error

  “Accounts under an active paid subscription are always considered active and no action will be taken against your paid Account under this section.”

• SLA exclusions Report an error

  “This SLA Section does not apply to the Dedicated IP feature of Proton VPN Business and Enterprise subscriptions.”

• Governing law Report an error

  “If you are a business user (anywhere in the world) or a consumer user (residing outside of the United States of America), you agree that these Terms shall be governed in all respects by the substantive laws of Switzerland, to the maximum extent permitted by law.”

• Billing cycles Report an error

  “Subscriptions for the Services are charged on a monthly, yearly or bi-yearly billing cycle, depending on your selection. After the initial term, the subscription is renewed automatically”

• Price change renewal Report an error

  “The prices displayed on our Websites and Apps at the time of your initial purchase are subject to change. If the renewal price has changed, you will be charged the then-current price valid at the time of the renewal of your subscription.”

• Business plans tax Report an error

  “Business tax treatment, including the reverse charge mechanism and the collection or validation of VAT/GST identification numbers, is available only in connection with business plans.”

• Business plan scope Report an error

  “Certain Proton subscription plans are intended for companies, businesses, and organizations. This category encompasses both the plans available at https://proton.me/business/plans and the plans referred to as "Workspace" plans.”

• Refund 30 days Report an error

  “You may cancel your subscription within 30 days of the initial purchase and receive a full refund for the Service.”

• Trial business Report an error

  “If you are a business user, you might be eligible to a free trial period upon subscription to a Proton Business plan. In such case, the duration of the free trial shall be specified at sign-up.”

• Downgrade to free Report an error

  “If you fail to fulfill your obligation of payment as a user of a paid Account, your account may, at our discretion, be automatically downgraded to a Free account after the failure to proceed to payment.”

• Early termination Report an error

  “you agree that early termination penalties apply, whereas these termination penalties correspond to the remainder of the payment that would otherwise have been due for the agreed term of your Account subscription.”

• Proration Report an error

  “If you select a new paid plan, your subscription will be immediately updated, and you will receive a prorated credit for the unused portion of your previous plan that will be automatically applied to your account.”

• Credit expiry Report an error

  “If you downgrade before the end of your subscription period, we will provide you with an Account credit for the unused portion of your subscription. Credits obtained this way must be used within 24 months or expire.”

• Vpn cancellation notice Report an error

  “If you have a Proton VPN Essentials, Business or Enterprise account, you can terminate your subscription by sending a termination notice to your account representative or through our Customer Support Form at the latest 30 day before the renewal of your subscription.”

• Alias deletion limit Report an error

  “You can delete up to one alias per year. Otherwise, aliases generally cannot be deleted. This limit does not apply to custom domains.”

• Terms last modified Report an error

  “Last modified: October 09, 2026”

• Ineligible activities Report an error

  “Any Account found to be committing any of the listed unauthorized activities will be immediately suspended or restricted accordingly”

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