Privacy policy — Proton VPN for Business

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Facts read from this source

• Operating entity Report an error

  “The Services are operated by Proton AG (the “Company”, “We”), domiciled at Route de la Galaise 32, 1228 Plan-les-Ouates, Geneva, Switzerland.”

• GDPR Report an error

  “We are also GDPR compliant and fully committed to DSA compliance for users within the European Union.”

• EU representative Report an error

  “The designated representative of the Company in the European Union (notably for the purpose of art. 27 GDPR) is Proton Europe sàrl, rue de Grünewald 94, L-1912 Luxembourg.”

• Encryption access Report an error

  “We do not have the technical means to access the content of your encrypted emails, files, calendar events, passwords, or notes.”

• Analytics Report an error

  “We employ a local installation of self-developed analytics tools. Analytics are anonymized whenever possible and stored locally (and not on the cloud). IP addresses are not retained and stored for such analytics.”

• Account creation Report an error

  “It is not necessary to provide personal information in order to create an Account.”

• Ip logging Report an error

  “By default, we do not keep permanent IP logs in relation with your Account.”

• Authentication logging Report an error

  “If you enable authentication logging for your Account or voluntarily participate in Proton's advanced security program, the record of your login IP addresses is kept for as long as the feature is enabled. This feature is off by default”

• Live chat processor Report an error

  “If you use Proton's live chat support, you consent to having the data contained within your live chat interaction processed by Zendesk Inc, the provider of Proton's live chat support platform.”

• Payment Report an error

  “We rely on Chargebee to process payments. Strictly necessary information is shared with Chargebee for credit card, PayPal, Stripe and Bitcoin transactions in order for the payment to be successful and associated with your account.”

• Anonymous payments Report an error

  “Anonymous cash or Bitcoin payments and donations are accepted.”

• Credit card retention Report an error

  “We do not retain full credit card details, we only save your name and the last 4 digits of the credit card number.”

• Scribe Report an error

  “Proton Scribe is a feature that allows you to use our self-developed writing assistant to help you compose your messages or documents. By default, this feature operates locally on your device.”

• Scribe no training Report an error

  “Proton Scribe does not use content data or any of your data to train its models.”

• Dark web monitor Report an error

  “Dark Web Monitor is an opt-in feature that scans hidden parts of the internet for breached or stolen personal data in relation with your Account.”

• Location tracking Report an error

  “Our applications do not access or track any location-based information from your device.”

• Alternative routing Report an error

  “By default, alternative routing is not used for Proton apps unless they detect that censorship measures are active on your network. Alternative routing can also be disabled in the settings panel of our mobile and desktop applications.”

• Group Report an error

  “ProtonLabs DOOEL Skopje Purpose: Process data in relation with customer support requests, or other direct communications with the company (section 2.6) Data processing location: Macedonia”

• Group taiwan Report an error

  “ProtonLabs Taiwan Co., Ltd Purpose: Process data in relation with customer support requests, or other direct communications with the company (section 2.6) Data processing location: Taiwan (R.O.C)”

• Zendesk Report an error

  “Zendesk, Inc. Purpose: Provide services in relation with the processing of customer support data (section 2.6) Data processing location: United States Guarantees for international transfer: Standard Contractual Clauses, Binding Corporate Rules, Certifications”

• Stripe Report an error

  “Stripe, Inc. Purpose: Provide services in relation with the processing of payment data (section 2.8) Data processing location: United States Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement”

• Paypal Report an error

  “PayPal group Purpose: Provide services in relation with the processing of payment data (section 2.8) Data processing location: United States, Singapore Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement”

• Chargebee Report an error

  “Chargebee, Inc. Purpose: Provide services in relation with the processing of payment data (section 2.8) Data processing location: United States Guarantees for international transfer: Standard Contractual Clauses, Data Processing Agreement”

• Atlassian Report an error

  “Atlassian Pty Ltd Purpose: store data in relation with customer support Data processing location: European Union, United States, United Kingdom Guarantees for international transfer: Adequacy decision, Standard Contractual Clauses, Certifications”

• Data disclosure Report an error

  “We will only disclose the limited user data we possess if we are legally obligated to do so by a binding request coming from the competent Swiss authorities.”

• E2ee disclosure Report an error

  “Under no circumstances can Proton decrypt end-to-end encrypted content and disclose decrypted copies.”

• User rights Report an error

  “Through your Account interface, you can directly access, edit, delete, or export personal data processed by the Company in your use of the Services.”

• Hubspot Report an error

  “To process this data, Proton may rely on its processor Hubspot, Inc.”

• Modifications Report an error

  “Within the limits of applicable law, the Company reserves the right to review and change this Privacy Policy at any time.”

• Last modified Report an error

  “Last modified: 12th May 2026”

Scores citing this record

• The DevOps Engineer Logs, audit trail & incident response
• The DevOps Engineer European sovereignty
• The IT Lead Logs, audit trail & incident response
• The IT Lead European sovereignty
• The MSP Technician European sovereignty
• The Operations Manager European sovereignty
• The Information Security Officer European sovereignty
• The Skeptic Logs, audit trail & incident response
• The Skeptic European sovereignty