Terms of service (names the contracting entity) — Tailscale

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• Terms last updated Report an error

  “Terms of Service Last updated: August 25, 2026”

• Contracting entity by schedule Report an error

  “For purposes of the Agreement, “Tailscale,” “we,” “our” or “us” means the Tailscale entity identified in Schedule A below”

• Applicability Report an error

  “These are the standard Terms of Service (the “Terms”) applicable to all customers that purchase the Services through the Hosted Software (both as defined below) or other online purchasing mechanism and not pursuant to an Order Form (collectively “Self-Serve customers”), and all customers that use the Services under a free trial or free Plan (defined below) (collectively “Free customers”).”

• Quebec exception Report an error

  “If you are an individual using the Services for personal or household purposes and a resident of Quebec, the Agreement will be governed by and interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable therein”

• Venue business customers Report an error

  “Tailscale and all Self-Serve customers using the Services for business purposes will submit to the exclusive jurisdiction of and venue in state or federal courts located in New York County, New York, USA.”

• Statute of limitations Report an error

  “any claim or cause of action arising out of or related to the use of the Services or the Agreement must be filed within one (1) year after such claim or cause of action arose or be forever barred.”

• DPA incorporated Report an error

  “For business entities or individuals using the Services for business purposes, the parties expressly incorporate by reference the Tailscale Data Processing Addendum (the “DPA”).”

• AI training prohibition Report an error

  “Tailscale will not use, and will not allow third parties to use, Customer Data, Customer AI Content, or PAM Data to train generative artificial intelligence models, large language models, or other foundation models, except where such processing is performed solely for Customer's benefit in connection with the Services and with Customer's prior consent.”

• Customer traffic not monitored Report an error

  “Tailscale has no general obligation to monitor, cannot monitor, and does not monitor, the nature of Customer Traffic. Customer is solely responsible for the nature of its Traffic”

• Traffic not hosted Report an error

  “Tailscale does not host, store, access or use Customer Traffic, except that Tailscale may host, store, access and use Customer AI Content and PAM Data as necessary to provide the applicable Services”

• Deletion on termination Report an error

  “We will have no further obligation to maintain or provide you with access to the Services, including for transition purposes, and will delete Customer Data, Customer AI Content, and PAM Data (as applicable) pursuant to our standard data retention policies and procedures.”

• Payment method Report an error

  “Unless explicitly indicated otherwise in these Terms, our Documentation or at the time of “check-out”, all payments will be made by credit card.”

• Refund policy Report an error

  “Except as expressly stated in the Agreement, payments are non-cancelable, non-transferable, non-refundable, and not subject to acceptance.”

• Billing periods Report an error

  “The Fees for your chosen Plan and payment period (typically monthly or annually) will be specified at the time of purchase when you “check-out.””

• Taxes excluded Report an error

  “The Fees set out in these Terms do not include sales, use, gross receipts, value-added, withholding or other taxes, duties, tariffs, assessments, export/import fees, or similar amounts”

• Invoice currency Report an error

  “Unless set forth otherwise in your invoice, all invoices are issued in United States dollars, and each invoice is due and payable thirty (30) days from the invoice date”

• Late interest rate Report an error

  “any interest will accrue on past due undisputed amounts at the rate of one and one half percent (1.5%) per month, but in no event greater than the highest rate of interest allowed by law”

• Marketplace purchases Report an error

  “This Section 3.6 applies only if and to the extent you purchase through a public offer on a third party marketplace (a “Marketplace”). Instead of paying Tailscale directly, you will pay applicable amounts to the Marketplace as agreed between you and the Marketplace.”

• Plan changes prorated Report an error

  “If you choose to change your Plan before the close of a payment period, the Fees due at the next payment period will be prorated accordingly”

• Termination for cause refund Report an error

  “If Customer terminates for cause, Tailscale will refund to you on a pro rata basis any prepaid Fees covering the remainder of your subscription term after the effective date of termination.”

• Sanctions export controls Report an error

  “each party agrees to comply with: all relevant export and import laws; and all laws relating to embargoes or sanctions, including the lists of specially designated persons maintained by the United Nations Security Council, the Canadian Government, the United States Government, the European Union or its member states”

• Pricing page reference Report an error

  “We offer several Plans for both personal and business use at different price points, including free Plans, each with a slightly different mix of available features, functionality, limits, support and configuration options. For more information on our available Plans, please visit our Pricing page.”

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