Privacy policy — ISMS.online

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Facts read from this source

• UK region Report an error

  “For customers using our UK data centre: The UK is the primary processing location for your personal data within ISMS.online. For backup and redundancy purposes, a copy of that data is transferred to a data centre in Ireland.”

• EU region Report an error

  “For customers using our EU data centre: Germany is the primary processing location of your personal data within ISMS.online. For backup and redundancy purposes, a copy of that data is transferred to a data centre in Sweden.”

• Apac region Report an error

  “For customers using our APAC data centre: Australia is the primary processing location of your personal data within ISMS.online. All backup data is also held within a second data centre within Australia.”

• US region Report an error

  “For customers using our US data centre: US is the primary processing location of your personal data within ISMS.online. All backup data is also held within a second data centre within the US.”

• Transfer mechanisms Report an error

  “it will only be transferred to countries that have been identified as providing adequate protection for UK data or to a third party where we have approved transfer mechanisms in place to protect your personal data like the European Commission’s Standard Contractual Clauses with the UK’s International Data Transfer Addendum.”

• Role processor Report an error

  “They will be the data controller in that instance and we are the data processor.”

• Audit logs Report an error

  “for performing some of our contract obligations to corporate customers, such as keeping audit logs and forensic histories of work done.”

• Google drive integration Report an error

  “The following applies when a customer chooses to use our optional integration with Google Drive. In order to use the integration with Google Drive, a user must first consent to allow ISMS.online to access their files within it.”

• Single sign on Report an error

  “idp Redirect to single sign on login if single sign on user”

• MFA Report an error

  “user_mfa_credentials Identifies that the user has logged in using 2FA.”

• Live chat Report an error

  “We use Freshchat to power the Live Chat and FAQ functions within ISMS.online.”

• Retention customer records Report an error

  “For example by law we have to keep basic information about customers for 6 years for tax and other purposes after they cease being customers.”

• Response time rights requests Report an error

  “We try to respond to all valid requests within one month.”

• Legal rights Report an error

  “Request access to your personal data Request correction of your personal data Request erasure of your personal data Object to processing of your personal data Request restriction of processing your personal data Request transfer of your personal data Right to withdraw consent”

• No marketing sharing Report an error

  “We will not share your personal data with a third party for their marketing purposes.”

• Marketing optout Report an error

  “You have the right to withdraw consent or opt out at any time by contacting us or using the relevant mechanism provided in the communication at the time e.g. unsubscribe from a mail marketing campaign”

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