Source
Terms of service — Intercom
Checked for Intercom on 30 Sep 2026
- Page
- https://www.intercom.com/legal/terms-and-policies
- Checked
- 30 Sep 2026, 12:12 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:c6fc9418913beeff72f9a7c4d7aeea54dc43b865f58f110260b8a387efaa053d
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Services overview Report an error
“Intercom's Services are a suite of customer service-oriented software-as-a-service solutions offered through an online platform. The Services are designed to enable Customer to manage interactions with People through the entire lifecycle of their relationship.”
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Subscription model Report an error
“Each Service is provided on a subscription basis for a set term designated on the Order Form”
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API rate limits Report an error
“If Intercom makes access to any APIs available as part of the Services, Intercom reserves the right to place limits on access to such APIs (e.g., limits on numbers of calls or requests).”
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Intercom code Report an error
“The right to use the Services includes the right to deploy Intercom Code on Customer Properties in order to enable messaging, calling, chat and other functionality and to collect Customer Data”
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Contractor affiliate access Report an error
“Customer may permit its employees and Contractors and its Affiliates' employees and Contractors to serve as Permitted Users”
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Third party platforms Report an error
“The Services may be able to be integrated with certain Third-Party Platforms and/or Third Party Apps. Customer may import and export Customer Data between the Services and certain Third-Party Platforms through supported integrations.”
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Cookies Report an error
“Customer acknowledges that the Intercom Code causes a unique cookie ID to be associated with each Person who accesses the Customer Properties.”
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License not ownership Report an error
“Customer acknowledges that it is obtaining only a limited right to the Services and that irrespective of any use of the words “purchase", “sale” or like terms in this Agreement, no ownership rights are being conveyed to Customer under this Agreement.”
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Feedback license Report an error
“Customer hereby grants to Intercom a perpetual, non-exclusive, transferable, irrevocable, worldwide, royalty-free license (with rights to sublicense) to make, use, sell, offer to sell, reproduce, modify, distribute, make available, publicly display and perform, disclose and otherwise commercially exploit the Feedback.”
34 facts read from this page are not shown because they could not be confirmed on the page as captured.