Legal notice — found from the homepage — Deskpro

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Facts read from this source

• Entity US Report an error

  “At Deskpro, Inc. (including its subsidiaries) collectively referred to herein as “Deskpro”, “us”, “we”)”

• Policy effective date Report an error

  “Effective: July 16, 2025”

• Dpf certified Report an error

  “Deskpro, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF as set forth by the U.S. Department of Commerce.”

• Dpf dispute resolution Report an error

  “Deskpro Inc. commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States.”

• Ftc enforcement Report an error

  “Deskpro Inc. is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).”

• EU controller Report an error

  “Deskpro, Inc. is the controller in respect of the personal data covered by this Privacy Notice for the purposes of the GDPR.”

• Transfer safeguards Report an error

  “the safeguards we typically put in place, as applicable, are the European Commission’s Standard Contractual Clauses or the UK’s International Data Transfer Agreement in accordance with the GDPR.”

• Privacy contact email Report an error

  “You may contact us via email at privacy@deskpro.com”

• US address Report an error

  “Attention: Privacy Office Deskpro Inc. 2021 E 5th St, Suite 190, Austin TX 78702, USA”

• UK address Report an error

  “Attention: Privacy Office Deskpro Limited 79 Hartfield Road, SW19 3ES, London, United Kingdom”

• Children under 16 Report an error

  “Deskpro does not knowingly collect the personal data of children under the age of 16.”

• Retention criteria Report an error

  “We retain your personal data for as long as we have an ongoing legitimate business need to do so (for example, fulfil our contractual requirements, provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).”

• Call recording Report an error

  “We may record sales phone calls/demos and online meetings (including audio and video content where applicable and in accordance with applicable laws) for training, quality assurance, and business administration purposes.”

• Genai use Report an error

  “To enhance or improve our products and services with the use of Generative AI (GenAI) models and chatbots, including although not limited to, content generation, recommendations, quality assurance, code development, and customer support.”

• Data enrichment sources Report an error

  “We also use third-party search tools, data enrichment, and prospecting information about potential business customers (e.g. LinkedIn Sales Navigator, ZoomInfo, and similar).”

• SSO providers Report an error

  “If you choose to leverage these services by using your Google or Microsoft credentials, we receive your name and email address from these service providers as permitted by you and/or your organization to authenticate your identity.”

• Dnt gpc response Report an error

  “We respond to both the Do Not Track and the Global Privacy Control signal.”

• DPA mentioned Report an error

  “Our use of personal data that we process on behalf of our business customers would be governed by our agreements, including Data Processing Agreements (DPAs) that we have with such customers.”

• Security page reference Report an error

  “Please see https://www.deskpro.com/security to learn more.”

• No consumer use Report an error

  “We do not offer products or services for use by individuals for their personal, family or household purposes.”

• HIPAA baa available Report an error

  “HIPAA Business Associate Agreement”

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Scores citing this record

• The Agent Advocate European sovereignty
• The Agent Advocate Customer data protection
• The Data Protection Officer Customer data protection
• The Data Protection Officer European sovereignty
• The Data Protection Officer Customer data protection
• The Data Protection Officer European sovereignty
• The Shop Operator Customer data protection
• The Shop Operator European sovereignty
• The Shop Operator Customer data protection
• The Integrator Customer data protection
• The Integrator European sovereignty
• The Integrator Customer data protection
• The Integrator European sovereignty
• The Skeptic Customer data protection
• The Skeptic European sovereignty
• The Skeptic Customer data protection
• The Support Lead European sovereignty
• The Support Lead Customer data protection