Legal notice — found from the homepage — GetResponse

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Facts read from this source

• Entity name Report an error

  “GetResponse S.A. (Polish joint-stock company), Grunwaldzka 413, 80-309 Gdansk, Poland.”

• Registry details Report an error

  “registered office in Gdansk (80-309), Grunwaldzka 413, National Court Register No. 0000942075, TAX ID (EU VAT) 9581468984”

• Roles Report an error

  “We process Personal Data of our Customers, our Platform Users, participants of our events and people we have contact with, as a data controller. We also act as a data processor”

• GDPR Report an error

  “GDPR – Regulation (EU) 2016/679 of The European Parliament and of The Council of April 27, 2016”

• DPA Report an error

  “If you are our Customer and you have an establishment within the European Economic Area (EEA) or if GDPR applies to your operations for other reasons, you engage GetResponse in the processing of the personal data necessary to provide you with the Service on terms and conditions stipulated in the Terms of Service.”

• Scc Report an error

  “we use SCC as an appropriate measure to protect Personal Data in accordance with art. 46 GDPR”

• Data residency Report an error

  “Recipients to whom we transfer the Data to are based mainly in the European Economic Area (EEA).”

• Google Report an error

  “Personal Data may be transferred outside the EEA to Google LLC in the USA, which has been included in the list of entities participating in the Data Privacy Framework”

• CCPA Report an error

  “To the extent the California Consumer Protection Act (the „CCPA”) applies, we need to present you the following information:”

• Ssl Report an error

  “The Platform uses encrypted data transmission (SSL, secure socket layer) during registration and login”

• Password encryption Report an error

  “We only store encrypted passwords and we do not have access to them.”

• Free account retention Report an error

  “If you don’t use your Free Account for 90 consecutive days, it will be disabled by GetResponse and you will have 30 days to restore it by contacting our Customer Support.”

• Backup retention Report an error

  “In the next 120 days, your Personal Data will be subject to encryption and stored in backup copies only.”

• Export format Report an error

  “We will send your Personal Data in .CSV format.”

• Rights Report an error

  “You have the right to access, rectify or erase your Personal Data as well as to lodge a complaint with a supervisory authority.”

• No AI training on customer data Report an error

  “Data obtained from our Customers through Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.”

• No children data Report an error

  “We don’t process Personal Data of children, and we don’t collect special categories of Personal Data.”

• Settings change delay Report an error

  “if you change your settings in the Account, we may need up to 3 hours to apply the changes in our systems due to technical reasons.”

• Rights free of charge Report an error

  “exercising your rights described below is free of charge, with the possible exception of providing additional copies of your Data.”

• AI analytics Report an error

  “For analysis, we employ solutions based on artificial intelligence and machine learning to identify product issues, topics, and trends; monitor Feedback; detect needs; and generate summaries and business recommendations.”

• No sale of data Report an error

  “We do not sell or rent personal information to third parties”

• Service model Report an error

  “Service – all services provided by GetResponse electronically in the Software-as-a-Service model (Saas)”

• Privacy policy date Report an error

  “Effective Date: 19 June 2026”

• Privacy settings panel Report an error

  “Privacy Settings – space in the Customer Account where the Customer can manage their preferences of privacy protection and exercise their rights as data subjects.”

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• The CRM Manager Consent, proof & tracking limits
• The CRM Manager List ownership, import & exit
• The CRM Manager European sovereignty
• The Data Protection Officer Consent, proof & tracking limits
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• The Deliverability Engineer List ownership, import & exit
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• The Skeptic European sovereignty