Security / trust page — found from the homepage — Dotdigital

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Facts read from this source

• ISO 27001 Report an error

  “We’ve implemented robust measures to keep your data safe, including an ISO 27001-certified Information Security Management System (ISMS)”

• ISO 27001 auditor Report an error

  “Our ISMS is ISO 27001 certified, audited by Alcumus ISOQAR. Validate our certificate by searching number 18479.”

• Cyber essentials plus Report an error

  “Dotdigital is Cyber Essentials Plus certified, proving strong protection against cyber threats. Search Dotdigital on the NCSC site.”

• Iso27701 Report an error

  “Dotdigital has expanded on its ISO 27001 certification by achieving certification against the ISO 27701 standard – for privacy information management.”

• Iso27701 auditor Report an error

  “This can be validated with our UKAS-accredited certification body – Alcumus ISOQAR.”

• Csa star Report an error

  “Dotdigital is also listed on the CSA Star registry”

• Iso14001 Report an error

  “We operate an ISO 14001-certified Environmental Management System, audited by Alcumus ISOQAR.”

• DPA model clauses Report an error

  “GDPR-specific data processing agreements and EU Model Contract Clauses are in place between Dotdigital and its subsidiaries, as well as service providers processing data.”

• Security contact Report an error

  “For queries, contact our dedicated security team at security@dotdigital.com.”

• Status page Report an error

  “You can also visit dotdigitalstatus.com for real-time system updates and uptime.dotdigital.com for historical availability by region or service function.”

• Providers Report an error

  “Our infrastructure is hosted on Microsoft Azure and Google Cloud Platform.”

• EU region Report an error

  “The EU region utilizes the Microsoft Azure North Europe, West Europe and Sweden facilities and Google’s Europe region.”

• US region Report an error

  “The US region utilizes the Microsoft Azure Central US and East US 2 facilities, plus Google’s Americas region.”

• Australia region Report an error

  “The Australia region utilizes the Microsoft Azure Australia East and South East facilities, as well as Google’s Sydney facility.”

• Cpaas sms region Report an error

  “Customers using our CPaaS and legacy SMS platforms will have data stored in the Microsoft Azure North Europe, West Europe, and & UK South facilities.”

• AI controls Report an error

  “You remain in control — enabling generative AI features is always your choice.”

• Renewable energy Report an error

  “Our platform runs on infrastructure powered by 100% renewable energy, and we offset all measured Scope 1 and 2 emissions plus selected Scope 3 emissions (including business travel, remote workers, employee commuting, major cloud infrastructure providers, data centers, and transmission and distribution losses), making us carbon neutral.”

• Azure Report an error

  “Microsoft Azure For the provision of the Dotdigital service, including storage of customer data.”

• Gcp Report an error

  “GoogleCloud Platform For the provision of the dotdigital service including storage of customer data.”

• Cloudflare Report an error

  “Cloudflare For Content Delivery Network (CDN) and web proxy services.”

• Aws Report an error

  “Amazon Web Services For provision of supporting network services and client image storage.”

• Magneticone Report an error

  “MagneticOne Suppliers of integration platforms for clients wanting to link their Dotdigital account to supported third party e-commerce systems.”

• Elasticsearch Report an error

  “Elasticsearch Used in the processing and storing of system logs.”

• Raygun Report an error

  “Raygun Used in the processing and storing of system logs.”

• Partner hero Report an error

  “Partner Hero Multi-lingual support by livechat, email and telephone.”

• Crescodata Report an error

  “CrescoData Suppliers of integration platforms for clients wanting to link their dotdigital account to supported third party e-commerce systems.”

• Tray AI Report an error

  “tray.ai Suppliers of integration services to third party systems.”

• Clickhouse Report an error

  “ClickHouse For the provision of analytics and data management services.”

• Entity Report an error

  “Dotdigital is a trading name of dotdigital EMEA Limited (company number: 03762341) whose registered office is at No. 1 London Bridge, London, SE1 9BG.”

• Platforms Report an error

  “INTEGRATIONS Adobe Commerce BigCommerce Microsoft Dynamics Oracle Salesforce Shopify Shopware Trustpilot”

3 facts read from this page are not shown because they could not be confirmed on the page as captured.

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