Source
Privacy policy — found from the homepage — Crisp
Checked for Crisp on 30 Sep 2026
- Page
- https://crisp.chat/en/privacy/
- Checked
- 30 Sep 2026, 13:19 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:40c65e4004a7b6547444cb930f65a000330ef332d6360c6ab77cfb839dc45890
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Region Report an error
“At Crisp we focus on having your data stored in Europe. Therefore, we love to use Amsterdam, Netherlands, as processors for our core infrastructure”
-
AI no training Report an error
“Please note that we never train our AI model with our Customer's data.”
-
AI disclosure Report an error
“You are informed that you are communicating with an AI system, not a human.”
-
Retention account Report an error
“If you wish to keep the account active but not engage for the moment, we keep the account information for maximum of 12 months”
-
Retention contracts Report an error
“We keep relevant contracts or subscriptions sold, related to your accounts and services for up to ten (10) years.”
-
Retention card Report an error
“The corresponding card information in your account will be retained for a maximum of 15 months.”
-
Retention logs Report an error
“We keep your account system logs, including IP addresses, user agents and time of connection for a maximum of one (1) year per French law.”
-
Retention marketing Report an error
“We keep marketing data for up to three (3) years.”
-
Deletion on request Report an error
“We delete your account and all related customer data upon your request.”
-
Request response time Report an error
“Any request for data from any individual will be acknowledged if we are the data processor, or answered to by us if we are your data controller, within one month.”
-
Portability Report an error
“Request a portable copy of your data. You have the right to request an electronic copy of your data.”
-
Trial Report an error
“14 days free trial — All Crisp features — No card required”
-
Retention recruitment Report an error
“If we had to disappoint your solicitation we will erase your job recruitment information within three (3) months, or keep it in our databases for future positions up to two (2) years if you have provided your consent to do so.”
12 facts read from this page are not shown because they could not be confirmed on the page as captured.