Terms of service — found from the homepage — Smartsupp

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• Payment providers Report an error

  “You hereby agree to the terms and conditions of Stripe services available at https://stripe.com and Braintree services available at https://www.braintreepayments.com. Alternatively, you can use other payment options made available by Smartsupp, such as PayPal or payment by wire transfer based on an invoice.”

• Trial users Report an error

  “"Trial Users" use the Service during a trial period provided by Smartsupp. During the trial period, you may decide to stop using the Service without having to pay for the Subscription.”

• Free users Report an error

  “"Free Users" who use the free version of the Service. Free Users have access to a limited set of Service features and functionality.”

• AI output Report an error

  “As part of the Service, you and your customers may be provided with outputs generated by artificial intelligence.”

• Renewal notice Report an error

  “You shall file the notice of non-renewal by email sent to support@smartsupp.com or by using the functionality made available within the Service for this purpose by Smartsupp. In case of notice of non-renewal served by email, the notice must be delivered no later than 3 days before the end of the then-current term.”

• Auto renewal Report an error

  “Subscription term will automatically renew for additional successive Subscription term of the same length as the previous one unless earlier terminated pursuant to the Agreement’s express provisions or either party gives the other party written notice of non-renewal.”

• Third party materials Report an error

  “"Third-Party Materials" are materials, documents, data, products, services, or software that were not created by Smartsupp, including AI functionality and open-source software.”

• Docs Report an error

  “Documentation includes in particular, but not exclusively the knowledge base available at https://help.smartsupp.com/ and the developer docs available at https://docs.smartsupp.com/.”

• Reference marketing Report an error

  “Smartsupp may place your trade name, logo, trademark, or any other trade name on the Website in the references section and use it in its reference marketing documents.”

• Sanctions Report an error

  “Service is offered to users who are not a target of any sanction’s regime, and do not reside in, nor will access the Service from a country from which such access is prohibited under any applicable sanction’s regime or export control laws.”

• Resultant data Report an error

  “By entering into the Agreement or, as the case may be, by creation of such data, you assign to Smartsupp all rights relating to the Resultant Data.”

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