Terms of service — found from the homepage — Scrut Automation

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• Contracting entity india Report an error

  “For customers/users in India: Riversys Technologies Private Limited, a private limited company incorporated under the Companies Act, 2013 having its registered office at 302, Plot No 15, 3rd Floor, Kumar Tower, Wazirpur Industrial Area, Delhi North-West, 110052”

• Contracting entity outside india Report an error

  “For customers/users outside India: Scrut Automation Inc., a Delaware corporation, having its registered office at 691 S Milpitas Blvd. Suite 217, Milpitas, California-95035”

• Terms last updated Report an error

  “These Terms were last updated on June 26, 2025.”

• License grant Report an error

  “Company will provide Customer a limited, revocable, non-transferable, non-sub-licensable and non-exclusive license to use and access the Software in accordance with the Service Level Terms attached hereto as Exhibit A and reasonable technical support services in accordance with the terms set forth in Exhibit B.”

• DPA reference Report an error

  “the data protection addendum at https://www.scrut.io/dpa (“DPA”) as may be updated by Company from time to time if required by applicable law, which is hereby incorporated by reference, shall apply”

• Scc incorporated Report an error

  “Customer’s signing of or entering into this Agreement, and an applicable affiliate’s signing of or entering into an Order Form, shall be treated as signing of the Standard Contractual Clauses and their Annexes.”

• Retention after offboarding Report an error

  “Once a customer is offboarded, data will be retained for five weeks in active storage. The data is archived for a year in cross-region backup managed by the cloud and is deleted at the end of this period securely”

• Post termination export Report an error

  “Customer will have restricted access to the Software for a period of 30 (thirty) days from the date of such termination or expiry for the purpose of retrieving any Customer Data. For the purpose set out above, Company will make available restricted access to one data administrator”

• Billing model Report an error

  “Company will bill Customer as per the fees specified in the Order Form (“Fees”) and any other amounts owing under this Agreement.”

• Tax treatment Report an error

  “The Fees for the Services do not include any taxes, levies, duties, or similar governmental assessments of any nature”

• Fee revision Report an error

  “Company reserves the right to revise the Fees or applicable charges and to institute new charges and Fees at the end of the Initial Term or then-current Renewal Term.”

• Billing error window Report an error

  “Customer must notify Company no later than 15 (fifteen) days after the closing date on the first billing statement in which the error or problem appeared, in order to receive an adjustment or credit.”

• Suspension nonpayment Report an error

  “if Customer fails to pay any invoice within one (1) day of the due date, Company reserves the right, without liability and in addition to any other remedies it may have, to immediately suspend, disable, or restrict Customer's access to the Software, including but not limited to disabling export functionality”

• Account deactivation nonpayment Report an error

  “Customer's User Account will be automatically deactivated if any Fees remains unpaid for thirty (30) days after the date of the invoice.”

• Term renewal Report an error

  “the term of such Order Form will automatically renew for successive renewal terms equal to the length of the initial term of such Order Form, unless either party provides the other party with written notice of non-renewal at least thirty (30) days prior to the end of the then-current term”

• Reference customer rights Report an error

  “Customer authorizes Company to publicly disclose that Customer is a customer and use Customer’s name and logo to identify Customer as a customer on Company’ website and marketing materials.”

• Governing law US Report an error

  “Where the contracting Party is Scrut Automation Inc., this Agreement shall be governed by the laws of the State of Delaware without regard to its conflict of laws provisions.”

• Governing law india Report an error

  “Where the contracting Party is Riversys, this Agreement shall be governed by the laws of India without regard to its conflict of laws provisions.”

• Ip infringement indemnity Report an error

  “Company will defend Customer against any claim, demand, suit, or proceeding made or brought against Customer by a third party alleging that Customer’s use of the Software in accordance with this Agreement infringes or misappropriates such third party’s intellectual property rights”

• Channels Report an error

  “Company will provide Technical Support to Customer via electronic mail on weekdays during the hours of 8:00 am through 5:00 pm IST (where the contracting entity is Riversys) or 8:00 am through 5:00 pm EST (where the contracting entity is Scrut Automation Inc.), with the exclusion of Holidays (“Support Hours”).”

• Response time Report an error

  “Company will use commercially reasonable efforts to respond to all Helpdesk tickets within 3 (three) business days.”

• Legal notices email Report an error

  “Customer must provide notices to Company by email to legal@scrut.io or to a substituted updated email address notified by Company, marked “Attention: Legal Department”.”

• Sales contact email Report an error

  “If Customer has any questions about the Services or this Agreement, Customer may contact Company via email at sales@scrut.io.”

• US government provisions Report an error

  “The Software, including any software or technology provided hereunder for ultimate federal government end use, or that are otherwise subject to the Federal Acquisition Regulations (FAR), are “Commercial Items” as defined in 48 C.F.R. 2.101”

• Export controls Report an error

  “Customer will comply with all applicable export control laws, including U.S. export control laws.”

• Anti bribery Report an error

  “Customer will comply with the requirements of applicable anti-bribery and modern slavery laws, including: (i) the Foreign Corrupt Practices Act of 1977, the UK Bribery Act of 2010; and (ii) the UK Modern Slavery Act 2015, California Transparency in Supply Chains Act 2010 and any applicable anti-slavery laws.”

• Security measures Report an error

  “Company will implement and maintain commercially reasonable industry standard physical, technical, and organizational measures and safeguards designed to protect Customer Data against unlawful or accidental access to, or unauthorized processing, disclosure, destruction, damage, or loss.”

• Termination for breach Report an error

  “either Party may also terminate this Agreement upon 30 (thirty) days’ notice (or without notice in the case of non-payment), if the other Party materially breaches any of the terms or conditions of this Agreement and fails to cure such material breach within the 30 days period.”

• Case studies consent Report an error

  “Company shall provide prior written notice of any such intended use. If Customer does not object in writing within ten (10) business days of such notice, Company may reasonably proceed with publication.”

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