Source
Consent, proof & tracking limits — found from sitemap — Dotdigital
Checked for Dotdigital on 30 Sep 2026
- Page
- https://marketing.help.dotdigital.com/en/articles/8198818-use-verified-double-opt-in
- Checked
- 30 Sep 2026, 14:57 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:69f70129b95bb58234faeb8e00d3a9e4ef74169a24b97ff5e32a38287c3378ba
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Double optin definition Report an error
“We class a contact’s email opt-in status as verified double when they opt in to your email communications using our double opt-in feature.”
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Double optin process Report an error
“an automated confirmation email is sent to your contacts when they sign up or are imported, and email addresses for these contacts aren't added to your lists until they complete the double opt-in process.”
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Double optin protections Report an error
“Double opt-in also protects you from: Malicious opt-ins (for example, opt-ins that are made by spam bots). Spam complaints.”
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Regulatory settings Report an error
“Under Email regulatory settings, select either: Enforce double opt-in for signups from signup forms and some API methods only (default)”
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Signup form surveys exception Report an error
“This setting does not trigger a double opt-in confirmation email for contacts added to your account through a Survey, page, or form, as these additions are slightly batched, and therefore count as bulk contact additions.”
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Confirmation email customisation Report an error
“It's possible to customise this email, either by adding your company logo to the system email, or, if you prefer, choosing a triggered email campaign to send as your double opt-in confirmation email instead of the system email.”
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Confirmation actions Report an error
“expand the Confirmation action drop-down menu and choose between: Show custom message”
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Pending contacts location Report an error
“Go to Audience > Suppressions. Select the Pending contacts tab.”
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Pending to subscribed restriction Report an error
“In Marketing, contact statuses can't be directly changed from Pending to Subscribed, to maintain compliance with opt-in regulations.”
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Pending contacts expiry Report an error
“you can use the account regulatory settings to automatically expire pending contacts after 30 days. This is 30 days after the date that they were last sent a verified double opt-in email.”
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Pending contacts retention Report an error
“Information on pending contacts is stored in the Suppressed contacts area until you choose to manually delete them, or you can use the account regulatory settings to automatically expire pending contacts after 30 days.”
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Confirmation email limit per contact Report an error
“Each contact can be sent a maximum of four confirmation emails.”
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Confirmation email rate limit Report an error
“You can't send more than one confirmation email to a contact in a five-minute interval.”
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Confirmation email expiry Report an error
“Confirmation emails expire after three days.”
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API verified double param Report an error
“If your request explicitly includes the Email optInType parameter with a value of VerifiedDouble, contacts are set to pending status and the double opt-in confirmation email is sent.”
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API readd bypass Report an error
“Contacts re-added through APIs can bypass the Pending status if double opt-in is disabled.”
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Company details Report an error
“Dotdigital, a trading name of dotdigital EMEA Ltd. (company no. 03762341), registered office No. 1 London Bridge, SE1 9BG.”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.
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