Source

Deliverability infrastructure — found from sitemap — MailerLite

Checked for MailerLite on 5 Oct 2026

Page: https://www.mailerlite.com/help/the-difference-between-hard-bounce-and-soft-bounce
Checked: 5 Oct 2026, 04:06 UTC
How we may use it: Public page, crawling permitted

Technical details

type: page
http status: 200
content hash: sha256:f983850badd444a91b52082e8c7d2db718237a31afa170abcc2ae8ba8c4cc786
permission: robots_ok
screenshot: Screenshot on file (internal exhibit, not published)

Cited by

Hard bounce definition Report an error

“A hard bounce is an email that couldn’t be delivered for a permanent reason.”
Hard bounce auto removal Report an error

“Subscribers that hard bounce are automatically removed from your active list to avoid any further damage to your sender reputation.”
Soft bounce definition Report an error

“A soft bounce is an email that couldn't be delivered because of a temporary reason.”
Soft bounce threshold Report an error

“However, if a subscriber soft bounces three times in a row, this will be considered a hard bounce, and they will be removed from your active subscribers list.”
Bounce reporting Report an error

“You can find hard and soft bounces in an individual campaign report”
List verification tool Report an error

“you will have to verify the rest of the list with an online email validation tool such as MailerCheck.”
Paid plan contact Report an error

“Customers with Paid plans can contact Support via their account. For Free plans, we recommend joining our Community where other MailerLiters love helping each other.”
ISO 27001 Report an error

“BUREAU VERITAS ISO 27001 Certification”
GDPR Report an error

“GDPR Compliant”