Source
Licence, risk & account terms — found from sitemap — Mollie
Checked for Mollie on 1 Oct 2026
- Page
- https://www.mollie.com/legal/user-agreement
- Checked
- 1 Oct 2026, 08:15 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:84ccaf6d0987a3b2529c4ce269c0de5cb56da9e66b8a4b79a7d7c2ee56b94ebd
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Entity Report an error
“Mollie B.V., with its offices at Keizersgracht 126, 1015 CW Amsterdam.”
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Licence supervision Report an error
“Mollie B.V. is licensed to provide payment services under the Dutch Financial Supervision Act (Wft) and, as such, is supervised by the De Nederlandsche Bank under client number F0038.”
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Safeguarding foundation Report an error
“SMP receives and manages the funds received on behalf of the Organisation. As a safeguarding foundation for third-party funds, SMP is affiliated with Mollie B.V., and therefore included by De Nederlandsche Bank in its supervision.”
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Payment services Report an error
“The collective set of services provided by Mollie, which include online payments and POS payments, recurring payments, payment processing, payment routing, fraud control, reconciliation, reporting, settlements and/or services to enable the Organisation to use the Payment Module and any other payment services offered by Mollie.”
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Multi currency Report an error
“Mollie supports the processing of Transactions in different foreign currencies, including settling these Transactions to the Organisation's Balance in a currency different from that in which the Organisation accepted a payment from its Customer.”
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Currency markup Report an error
“Mollie calculates the amount to be received by you for each individual payment on the basis of the buying rate (a combination of the currency exchange rate at the time of the payment, the costs as charged by Mollie’s supplier and other factors) and a mark-up. Unless the Parties agree otherwise, Mollie usually sets this mark-up at two (2) per cent of the exchange rate charged to it.”
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Currency markup refunds Report an error
“Mollie will calculate the amount you will be charged for the Refund or Chargeback on the basis of the buying rate (a combination of the currency exchange rate at the time of the reimbursement, the costs as charged by Mollie’s supplier and other factors) and a mark-up. Unless the Parties agree otherwise, Mollie usually sets this mark-up at two (2) per cent of the exchange rate charged to it.”
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Mollie connect Report an error
“Mollie Software made available to the Platform Merchant, which is built on the OAuth standard to link Accounts unidirectionally between a Platform Merchant and a Sub-merchant. The Platform Merchant gains certain rights, including, but not limited to, viewing rights, managing Sub-merchants, charging Fees, routing and splitting payments and receiving referral commissions.”
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Split payments Report an error
“As part of Mollie Connect, Mollie has developed the Split Payments functionality. When making use of the Split Payments functionality, the Platform Merchant will remain the owner of a Transaction and it will be able to distribute and split the funds of one Transaction over the Balances of one or more Sub-merchants and the Platform Merchant.”
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Pos Report an error
“Mollie allows you to use POS if you are eligible and Mollie has agreed to this. You can register for POS through your Account.”
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Terminal monthly fee Report an error
“Mollie charges a monthly Fee for the use of a Terminal. You must pay the monthly fee if your Terminal is being used or connected in a month, regardless of the duration.”
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Pos reactivation reassessment Report an error
“If you reactivate your Terminal, POS Software or SIM card after three (3) months, your eligibility for POS will be reassessed.”
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Pos compensation Report an error
“If Mollie does so within six (6) months of your first POS Transaction, you will receive a reasonable pro-rated compensation for the purchased Terminal(s).”
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Pos terminal restriction Report an error
“Unless agreed otherwise with Mollie, the Terminal can only be used in the country where the Organisation is registered. The Terminal can only be used in areas where Mollie is licensed to operate.”
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Gross settlements Report an error
“If you are a Platform Merchant, you may have funds settled directly in your Account without Mollie deducting the Fees for the Payment Services (“Gross Settlements”), where approved and enabled by Mollie, notwithstanding Article 5.6 of this Agreement. If Gross Settlements are enabled, Mollie will send you a monthly invoice for all Fees accrued during the preceding month, and the amounts due under such invoice must be paid within thirty (30) days of your receipt of that invoice by email or in your Dashboard.”
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Reserve balance Report an error
“At our sole discretion, we may allow you to hold a Reserve Balance with us. A Reserve Balance relates to funds that we hold on your behalf, solely for the purpose of making Refunds at any time. The funds held in the Reserve Balance will be held in a Mollie safeguarding account”
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Kyc registration Report an error
“In order to comply with anti-terrorism, financial services, other applicable laws and regulations and KYC (“Know Your Customer”) criteria, as required by Mollie, its affiliates and/or imposed by Financial Institutions or Intermediaries, Mollie must ask you for certain information that you are obliged to provide.”
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Eligibility Report an error
“Mollie’s services are available only to legal entities and legal constructs (organisations) acting in a business capacity, and explicitly not to individuals who wish to receive payments in the personal, family or household sphere.”
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Payment methods auto enable Report an error
“Mollie may also auto-enable or activate one or more Payment Methods on your behalf, including, but not limited to, Klarna, Visa, Carte Bancaire and Mastercard. Mollie may do so either during the registration process or afterwards during the term of this Agreement, subject to notifying you of the terms under which the Payment Method will be activated. You can disable these Payment Methods at your discretion in the Dashboard or by requesting this through our Support channels at any time.”
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Dynamic 3ds Report an error
“Dynamic 3DS The dynamic (or case-by-case) application of 3D Secure 2 authentication. 3D Secure 2 authentication allows you to avoid liability for certain Chargebacks in case of Fraud (for example, a chargeback claim due to a lost or stolen card).”
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GDPR data protection Report an error
“Data Protection Laws All applicable legislation relating to data protection and privacy including, but not limited to, the GDPR, all local laws and regulations that amend or replace any of them”
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Settlement currency change notice Report an error
“We may add or remove currencies from our list of available settlement currencies at any time, subject to a one (1)-month notice period.”
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Dashboard Report an error
“Dashboard A web page that Mollie makes available to the Organisation through an access code, where the Organisation can view data recorded by Mollie on historical Transactions, and where settings relating to the services provided by Mollie to the Organisation can be changed.”
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Website profiles Report an error
“You are required to register all Websites (URLs) using the Payment Services with Mollie. You can do so by generating a Website profile in your Account for each URL. Using the Payment Module on Websites other than those registered with Mollie explicitly and in advance is not allowed.”
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Pos support scope Report an error
“Mollie aims to offer commercially reasonable and standard hardware and software support for POS and Terminals through the designated Mollie support channels in your Dashboard (“Support”). Support will be provided solely to the registered persons for your Organisation. Support does not include in-store staff support.”
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Beta services Report an error
“At its sole discretion, Mollie may occasionally invite you to use potential new services or features, under development and not yet available to all our customers, on a trial basis.”
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API Report an error
“API The application programming interfaces that may be used to access the Payment Module.”
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Software includes app Report an error
“All software developed, offered and/or maintained by Mollie to provide you with the Payment Services and Payment Module. This software comprises the set of data, programs, downloadable applications (such as the Mollie App) and instructions.”
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Prohibited activities list Report an error
“Mollie keeps a list of prohibited activities. Mollie has made the full list of prohibited activities, products and services available on its website. Mollie can, at any time and without prior notice, change this list, and remove or add activities or services.”
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Service provider position Report an error
“During the provision of Payment Services, Mollie acts as a technical service provider for the Financial Institution that ultimately provides the Payment Service under this Agreement.”
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Availability no guarantee Report an error
“Mollie will endeavour to keep the Payment Module available to you. However, Mollie cannot guarantee complete and permanent availability of the Payment Module. Mollie is entitled to deactivate the Payment Module for maintenance purposes.”
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Reserve amount criteria Report an error
“We retain the right to decide on an appropriate reserve amount based on your Transaction volume, either current or historical, and Refund ratios, and we may apply a minimum and/or maximum threshold amount from time to time.”