Source
Customer data protection — found from sitemap — Dixa
Checked for Dixa on 1 Oct 2026
- Page
- https://www.dixa.com/legal/gdpr-compliance
- Checked
- 1 Oct 2026, 11:33 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:067477a490926e19cdf01a4019d6b15aa6aecaf1a659d562124bbdcc004aa233
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
GDPR compliant Report an error
“we are GDPR compliant ourselves and are committed to helping you comply with GDPR legislation as well”
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Right to be forgotten Report an error
“we’ve implemented a feature that irreversibly anonymizes a contact’s details”
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Content obfuscation Report an error
“we’re also able to obfuscate the content of emails & chats as well as delete voicemails & call recordings”
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Right to access portability Report an error
“customers can request access to all their data, which will include data stored in Dixa. Businesses are required to deliver these in an electronic format”
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DPA available Report an error
“we have a data processing agreement (DPA) ready to sign upon request for those customers who need it”
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Terms updated GDPR Report an error
“We’ve updated our T&C to comply with GDPR ourselves”
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Consent collection Report an error
“we’re also now able to collect express consent to process our customers’ data, which is another GDPR requirement”
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Call recording consent ivr Report an error
“You can build an IVR into your call flow that has a two-way split: One to a queue without call recording, and one to the same queue with call recording”
1 fact read from this page is not shown because it could not be confirmed on the page as captured.