Source
Ticketing, queues & SLA — found from sitemap — Deskpro
Checked for Deskpro on 19 Oct 2026
- Page
- https://support.deskpro.com/community/view/disregard-tickets-onhold-from-sla-plan
- Checked
- 19 Oct 2026, 09:41 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:1230467105f1e09fe9cda2c57edc23ca7e465fc5f3309cae81bd6a8a56d7330f
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
SLA feature request status Report an error
“Disregard tickets ONHOLD from SLA-plan In Development”
-
SLA plans Report an error
“It would be nice if there was an option to disregard tickets OnHold from the SLA-plan.”
-
Ticket onhold status Report an error
“In these special cases you can put the ticket onHold in DeskPro”
2 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
- The Agent Advocate Ticketing, queues & SLA
- The Agent Advocate Ticketing, queues & SLA
- The Data Protection Officer Ticketing, queues & SLA
- The Data Protection Officer Ticketing, queues & SLA
- The Shop Operator Ticketing, queues & SLA
- The Shop Operator Ticketing, queues & SLA
- The Integrator Ticketing, queues & SLA
- The Integrator Ticketing, queues & SLA
- The Skeptic Ticketing, queues & SLA
- The Skeptic Channels in one queue
- The Skeptic Ticketing, queues & SLA
- The Support Lead Ticketing, queues & SLA
- The Support Lead Ticketing, queues & SLA