Customer data protection — found from sitemap — Deskpro

Cited by

Facts read from this source

• Page updated Report an error

  “Last Updated: 3 September 2025”

• Certifications Report an error

  “Maintaining independently assessed security controls and certifications such as ISO27001 and SOC 2 Type II.”

• SOC 2 auditor Report an error

  “SOC 2 Type II (audited against the AICPA Trust Services Criteria by an independent assessor)”

• DPA available Report an error

  “Updated contractual terms, including a GDPR-aligned Data Processing Addendum (DPA) with Technical and Organizational Measures.”

• Scc support Report an error

  “International data transfer support via the European Commission’s Standard Contractual Clauses (SCCs) and the UK International Data Transfer Agreement/Addendum (as applicable), incorporated into our DPA.”

• Regional options Report an error

  “Regional data hosting available across all plans, with hosting options in EU,UK and US. Note: Enterprise plan allows customers to choose from locations across 6 continents.”

• Deployment options Report an error

  “Deployment options for hosting your help desk software with us on Deskpro Cloud, or self-hosted/managed with Deskpro On-Premise.”

• Dpf participation Report an error

  “Where relevant, Deskpro participates in the EU-U.S. Data Privacy Framework (and the UK Extension) as an additional transfer mechanism.”

• DPA request Report an error

  “A copy of our standard Data Processing Addendum, incorporating Model Clauses, is available by emailing support@deskpro.com.”

• Role Report an error

  “As a processor for most customer data, Deskpro has implemented the following measures to support your compliance:”

• Breach notification Report an error

  “We meet contractual and legal obligations for security incident detection and notification, including GDPR/UK GDPR breach notification requirements where applicable.”

• Entity Report an error

  “© Copyright 2026 Deskpro Inc. All rights reserved.”

Scores citing this record

• The Agent Advocate Customer data protection
• The Agent Advocate European sovereignty
• The Data Protection Officer Customer data protection
• The Data Protection Officer European sovereignty
• The Shop Operator Customer data protection
• The Shop Operator European sovereignty
• The Integrator Customer data protection
• The Integrator European sovereignty
• The Skeptic Customer data protection
• The Skeptic European sovereignty
• The Support Lead Customer data protection