Channels in one queue — found from sitemap — Freshdesk

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Facts read from this source

• Whatsapp deployment via freshchat Report an error

  “The Freshchat widget can be used to deploy the Freddy Self-service bot on Whatsapp. Before starting, please make sure that you have integrated your Freddy Self-service account with your Freshchat account.”

• Whatsapp text only input Report an error

  “Whatsapp only accepts text and strings as inputs. Therefore, please configure your bot with the Text field as the input type, and Text as the field type.”

• Whatsapp numbered options Report an error

  “Since the bot can only accept text inputs, you can present the customers with a list of options, marked by a series of numbers that they can respond with.”

• Whatsapp formatting and emojis Report an error

  “You can also make use of Whatsapp's formatting options, such as using asterisks before and after a word to make the font appear bold.”

• Whatsapp quick actions limit Report an error

  “You can also set up the slash command quick action for a bot that you're setting up. However, the other quick actions, such as predefined buttons and widget menus can't be configured if the bot will be deployed on Whatsapp.”

Scores citing this record

• The Agent Advocate Channels in one queue
• The Agent Advocate Pricing transparency
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Pricing transparency
• The Shop Operator Channels in one queue
• The Integrator Channels in one queue
• The Skeptic Channels in one queue
• The Support Lead Channels in one queue