Knowledge base & deflection — found from sitemap — Intercom

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Facts read from this source

• Help center multilingual Report an error

  “Scale your help content to global audiences in different brands, and 45 languages.”

• No code customization Report an error

  “Customize every aspect of your Help Center to enrich your content. No code required.”

• Styler Report an error

  “Customize the Help Center’s layout, colors, and fonts directly with Intercom’s easy-to-use styler. No code required.”

• Rich media articles Report an error

  “Create more engaging Help Center content for customers by adding rich media, CTAs, tables and more.”

• Fin integration Report an error

  “Power Fin AI Agent with your Help Center content to resolve 76% of support questions on average, with many customers seeing 85%+.”

• Messenger article prompts Report an error

  “Increase self-serve rates by prompting customers to search for an article in the Messenger before they reach out.”

• Inbox article insertion Report an error

  “Resolve customer questions faster by adding articles into the conversation directly from the Inbox.”

• Outbound article sending Report an error

  “Get ahead of support volume by automatically sending articles to customers when and where they need them.”

• Multi brand Report an error

  “Create individually branded Help Centers for each of your brand entities, and manage them all in one workspace.”

• Translation languages Report an error

  “Scale your help content to a global audience with instant translation and support for 45 languages, including English, Spanish, French, Mandarin, and Hindi.”

• Article targeting Report an error

  “Define and target specific content to customers based on attributes like location, pricing plan, and more.”

• Article suggestions Report an error

  “Simplify customers’ search for help by providing suggested articles before they start searching.”

• Related articles Report an error

  “Enhance content discovery with related articles, so customers can easily explore your content.”

• Article reactions Report an error

  “Understand how helpful your support content is and let customers start a conversation if they need more information.”

• Articles reporting Report an error

  “Know exactly what articles to write next based on what your customers searched for but couldn’t find with granular reporting.”

• Trial available Report an error

  “Start a free trial to set up and customize your Help Center in minutes, with no code required. Or view a demo to see it in action.”

• Customer count claim Report an error

  “TRUSTED BY 30,000+ LEADING BRANDS”

• Helpdesk updates Report an error

  “Over 60 improvements to the helpdesk you use everyday”