Source
Knowledge base & deflection — found from sitemap — LiveAgent
Checked for LiveAgent on 1 Oct 2026
- Page
- https://www.liveagent.com/features/knowledge-base/
- Checked
- 1 Oct 2026, 11:46 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:27035d55303c130c6597ee05c4620190d0f1ef621ba28ab83da5f8777336108e
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Trial Report an error
“start a free 30-day trial to enhance customer support”
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Self service portal Report an error
“A knowledge base is a self-service portal that empowers your customers to find answers to their questions independently.”
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Content types Report an error
“you can create a comprehensive repository of articles, forums, and feedback boards that reduce support ticket volume and improve customer satisfaction”
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Multilingual Report an error
“Supports multiple languages - Serve global customers”
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Search widgets Report an error
“Customize search widgets - Help customers find information quickly”
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Themes Report an error
“Choose from four professionally designed themes to match your brand: Classic - Traditional, professional design Material - Modern, clean interface Minimalist - Simple, focused layout Montana - Contemporary, stylish appearance”
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Brand colors Report an error
“Personalize your knowledge base by customizing colors for: Header Main action button Main action button hover state Secondary action button Secondary action button hover state Right box Category icon Article icon Item color Title color”
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Internal articles Report an error
“You can add separate articles and categories to your help desk knowledge base customer service software that are not accessible to your customers but can be seen only by the agents (internal articles, categories).”
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Multiple portals Report an error
“You can create a unique customer portal for each brand or product line.”
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Copyright Report an error
“© 2004-2026 Quality Unit, LLC. All rights reserved.”
Scores citing this record
- The Agent Advocate Knowledge base & deflection
- The Agent Advocate European sovereignty
- The Data Protection Officer Knowledge base & deflection
- The Data Protection Officer European sovereignty
- The Shop Operator Knowledge base & deflection
- The Shop Operator European sovereignty
- The Integrator Knowledge base & deflection
- The Integrator European sovereignty
- The Skeptic Knowledge base & deflection
- The Skeptic European sovereignty
- The Support Lead Knowledge base & deflection
- The Support Lead European sovereignty