Channels in one queue — found from sitemap — LiveChat

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Facts read from this source

• Channels Report an error

  “Put website chat, WhatsApp, Messenger, SMS, and email in one inbox.”

• AI resolution rate Report an error

  “The AI agent resolves 74% of conversations on average, and your reports show what service earned, in dollars.”

• Revenue reporting Report an error

  “Sales and leads that start in a conversation land in your reports as dollar amounts you can check.”

• Website chat install Report an error

  “The widget goes live with a copy-paste snippet or the Shopify, WordPress, and Webflow apps, and suggests questions that match the page your visitor is on.”

• Messaging channels Report an error

  “Both channels land in the inbox, the AI agent answers on both, and routing sends each conversation to the right team.”

• Skills Report an error

  “Describe an action in one plain sentence, like checking a Shopify order or posting a win to Slack, and the AI agent or your team can run it mid-conversation.”

• Custom skills Report an error

  “Custom skills call Salesforce, HubSpot, Mailchimp, or your own APIs during a live conversation, so data moves without copy-paste.”

• AI sources Report an error

  “Point the AI agent at your website, help center, and documents. Every answer it writes comes from sources you gave it, in your tone of voice.”

• AI context Report an error

  “It also answers with the customer's context, like their location on a delivery question, so replies come with specifics instead of a generic paragraph.”

• AI photo reading Report an error

  “It even reads the photos customers send and acts on what it sees.”

• AI handoff Report an error

  “When a conversation needs a person, it hands off to your team with the full history attached, on whichever channel it started.”

• Live signals Report an error

  “LiveChat powered by Text shows the live cart and browsing signals next to the conversation.”

• Opportunity cohorts Report an error

  “A shipping question from someone holding a full cart is a buying moment, and opportunity cohorts group visitors like them so you can reach the rest.”

• AI sales actions Report an error

  “The AI agent recommends products, asks the qualifying question, and captures the lead when your team is asleep.”

• Revenue attribution Report an error

  “Every sale that started in a conversation is attributed to it, on any ecommerce stack.”

• Ticket rules Report an error

  “Set a rule once and it runs forever: priority customers skip the line, solved tickets trigger a rating request, duplicates merge into one thread.”

• Ticket fields Report an error

  “Status, priority, owner, and source stay pinned to every ticket, and the tickets report shows where resolution time actually goes.”

• Setup time Report an error

  “There is no implementation project to run and nothing to code. Most teams go live the same day.”

• Customer reports Report an error

  “$1.5M Revenue after 8 months +25% Average order value 80% AI resolution rate”

• Shopify lift Report an error

  “Up to 266% lift in visit-to-order rate reported by Shopify stores using the AI agent.”

• Availability Report an error

  “24/7 Every channel stays answered at night and on weekends, without a night shift.”

• Apps directory Report an error

  “Integrations Shopify Squarespace WordPress Wix Magento Webflow GoDaddy OpenCart PrestaShop Square”

• Apps platforms Report an error

  “Get the App Web browser Windows Android iOS Mac”

• Customer count Report an error

  “Trusted by 30,000+ companies worldwide”

• Marketplace Report an error

  “App Marketplace”

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