Source
Knowledge base & deflection — found from sitemap — LiveChat
Checked for LiveChat on 1 Oct 2026
- Page
- https://www.livechat.com/help/create-your-first-knowledge-base-article/
- Checked
- 1 Oct 2026, 11:47 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:74b1b27f03c0c4a72161539433a5ce813dd208150509e5168be5692e875f6855
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Knowledgebase help center Report an error
“With KnowledgeBase, you can quickly and easily create a help center that will be easy to use for your customers and a dream for your team.”
-
Article formatting Report an error
“KnowledgeBase supports: headings (H2 and H3), underlined, italic or bold text, ordered and unordered lists, hyperlinks, quotations.”
-
Article statuses Report an error
“Public: these are your published articles, visible in your help center, accessible via URLs. Internal: these articles are visible only inside the KnowledgeBase widget within the LiveChat Agent app, available to the members of your team. Draft: for articles you’re still working on.”
-
Article topics Report an error
“When you create an article, you can select a Topic: a category under which the article will be found.”
-
Knowledgebase plugin Report an error
“Now, you will be able to see the KnowledgeBase plugin in the Chats section of the LiveChat Agent app.”
-
Hours Report an error
“Contact our 24/7 support via chat.”
3 facts read from this page are not shown because they could not be confirmed on the page as captured.