Source
Customer data protection — found from sitemap — LiveChat
Checked for LiveChat on 1 Oct 2026
- Page
- https://www.livechat.com/help/prepare-chat-gdpr/
- Checked
- 1 Oct 2026, 11:48 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:792105df347d5fb2db821deac3c016e5c86d2350db503de17bc028ae850b98af
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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GDPR priority Report an error
“Making LiveChat GDPR compliant is our priority, that is why we prepared this short article to help you make your chat window GDPR compliant.”
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Pre chat form consent Report an error
“You can use our pre-chat form feature to do just that. Below we provide instructions on how to use the pre-chat form to make your chat widget GDPR compliant, as well as ready-made examples of data protection consents.”
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Pre chat form manual invitation limitation Report an error
“Please note that when you invite customers to chat manually, the pre-chat form will not be displayed even if it is enabled.”
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Transcript export Report an error
“If a customer would like to receive the transcript of a conversation and/or a ticket that they created with the use of your LiveChat, you can provide it for them with just a few easy steps. To do that, go to the Archives section of your LiveChat app and pick the desired conversation.”
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Entity Report an error
“Our Privacy Policy provides you with all the necessary information on how your personal data are being processed and what information exactly we process at Text, Inc.”
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Availability Report an error
“Our Support Heroes are available 24/7, and they will be more than happy to answer any questions you may have!”
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Trial Report an error
“Free 14-day trial No credit card required”
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Tickets sunset schedule Report an error
“Starter plan: January 6, 2025 Team and Business plans: January 15, 2025 Enterprise and custom deals: January 31, 2025”
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Request verification Report an error
“We will send a verification code to the email address associated with your LiveChat account, and will delete the transcripts and/or tickets as soon as we get the code back from you.”
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Article disclaimer Report an error
“Neither this article nor any of its parts are legal advice.”
4 facts read from this page are not shown because they could not be confirmed on the page as captured.