Integrations & API — found from sitemap — Zammad

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• Rest API Report an error

  “A REST API is a secure way to integrate channels and applications to your Zammad helpdesk. We offer an easy way by using JSON (JavaScript Object Notation) as a data format.”

• API first Report an error

  “With Zammad, "API First" applies. This means that you can do anything with the REST API that can be done through the interface.”

• Auth methods Report an error

  “Zammad's REST/JSON API supports three different authentication methods: HTTP Basic Authentication (username/password) HTTP Token Authentication (access token) OAuth2 (token access)”

• API tokens restricted access Report an error

  “There are special API tokens that make it possible to further restrict access rights. This minimizes the attack surface and the extent of the damage if a token should fall into the wrong hands.”

• Request on behalf of user Report an error

  “It is also possible to do a request on behalf of a different user.”

• Response format Report an error

  “If a response is successful, an HTTP status code in the 200 or 300 range will be returned. If an item has been created or updated, all new attributes will be returned (including server-side generated attributes like created_at and updated_at).”

• API clients Report an error

  “There are two official API clients (PHP and Ruby), as well as several community-maintained clients that allow even easier use of the API.”

• Pagination Report an error

  “All resources support pagination.”

• Documentation Report an error

  “More information about the REST API and details on how to use it can be found in our Admin Documentation.”