Customer data protection — found from sitemap — Znuny

Cited by

Facts read from this source

• Permission count Report an error

  “Permissions are used to access queues and modules. There are seven basic permissions in the system.”

• Default permissions Report an error

  “ro User can read tickets or use a module. create User can create a ticket in a queue. move_into User can move a ticket into the queue. note User can add a note to a ticket. owner User can assign the owership or become the owner of a ticket. priority User can change the priority of a ticket. rw User has full access to a queue module.”

• Extended permissions Report an error

  “phone Access to phone screens. close Access to the close screen. pending Access to the pending screen. bounce Access to the bounce screen. forward Access to the forward screen. compose Access to the compose screen. customer Access to the customer screen.”

• Extended permission activation Report an error

  “If a permission is configured, but not applied, it will be ignored. This means, until you implement the special permissions, the permissions will not be applied.”

Scores citing this record

• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Channels in one queue
• The Agent Advocate Customer data protection
• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Customer data protection
• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Channels in one queue
• The Shop Operator Customer data protection
• The Integrator Ticketing, queues & SLA
• The Integrator Channels in one queue
• The Integrator Knowledge base & deflection
• The Integrator Customer data protection
• The Skeptic Ticketing, queues & SLA
• The Skeptic Channels in one queue
• The Skeptic Customer data protection
• The Support Lead Ticketing, queues & SLA
• The Support Lead Channels in one queue
• The Support Lead Customer data protection