Engagement & community inbox — found from sitemap — Swat.io

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Facts read from this source

• Inbox central hub Report an error

  “The Inbox is your central hub for comments and direct messages. All supported social media channels are bundled together so you don’t miss any important messages.”

• Ticket conversation history Report an error

  “Work on tickets efficiently: Each ticket links directly to the conversation history.”

• Channel prerequisite Report an error

  “To receive messages (tickets) in the Inbox, you first need to connect at least one social media channel.”

• Ticket statuses Report an error

  “📩 New Open, unassigned tickets ⭐️ Starred Tickets that have been specially highlighted 👤 Assigned to me Tickets that have been assigned to you for processing 👥 Assigned to others Tickets that have been assigned to other team members 📦 Archive All archived and already processed tickets”

• Channel filtering Report an error

  “With the channel list, you can easily control which messages from which channels are currently displayed in your Inbox”

• Monitoring channels Report an error

  “If you also use the Monitoring feature, monitoring channels appear directly below the regular channels. These can be enabled or disabled individually or all at once via the checkbox.”

• Menu bar actions Report an error

  “Assign Assign tickets to a specific person Tags Assign existing tags or create new ones Star Highlight important tickets Ignore Keep tickets in the archive. New comments will not reopen the ticket and no notifications are sent Archive Move tickets to the archive Export Export tickets by date or tags Sort Sort tickets by date (newest or oldest first) Filter Filter between all, public, or private tickets Search Search tickets by keyword, ID, tag, or user”

• Ignore behavior Report an error

  “Ignore Keep tickets in the archive. New comments will not reopen the ticket and no notifications are sent”

• Ticket export Report an error

  “Export Export tickets by date or tags”

• Ticket search Report an error

  “Search Search tickets by keyword, ID, tag, or user”

• Ticket list elements Report an error

  “Checkbox Select single or multiple tickets Star Highlight important tickets Type & Author Shows ticket type, channel name, and author incl. profile picture Message Preview of the message content Ticket ID Unique ID for quick reference Comments Number of all and unread comments Channel Shows from which social media channel the ticket originated Assigned Shows the profile of the team member currently assigned to the ticket Date Date the ticket was created”

• Ticket filter public private Report an error

  “Filter Filter between all, public, or private tickets”

2 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Agency Lead Engagement & community inbox
• The Agency Lead Network coverage & API resilience
• The Agency Lead Pricing transparency
• The Agency Lead Engagement & community inbox
• The Agency Lead Engagement & community inbox
• The Analyst Engagement & community inbox
• The Analyst Network coverage & API resilience
• The Analyst Pricing transparency
• The Analyst Engagement & community inbox
• The Analyst Network coverage & API resilience
• The Analyst Engagement & community inbox
• The Brand Governance Officer Engagement & community inbox
• The Brand Governance Officer Engagement & community inbox
• The Brand Governance Officer Engagement & community inbox
• The Brand Governance Officer Network coverage & API resilience
• The Community Manager Engagement & community inbox
• The Community Manager Engagement & community inbox
• The Community Manager Engagement & community inbox
• The Community Manager Network coverage & API resilience
• The Data Protection Officer Engagement & community inbox
• The Data Protection Officer Network coverage & API resilience
• The Data Protection Officer Engagement & community inbox
• The Data Protection Officer Network coverage & API resilience
• The Data Protection Officer Engagement & community inbox
• The Skeptic Engagement & community inbox
• The Skeptic Network coverage & API resilience
• The Skeptic Engagement & community inbox
• The Skeptic Network coverage & API resilience
• The Skeptic Engagement & community inbox
• The Skeptic Network coverage & API resilience