Source
Case management & deadline discipline — found from sitemap — hintcatcher
Checked for hintcatcher on 1 Oct 2026
- Page
- https://www.hintcatcher.com/en/knowledgebase/case-processing-with-the-workflow/
- Checked
- 1 Oct 2026, 14:59 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:99a0114c6e15b6bea6b8a63fa4d1decc93c8bc00c40866b7ee13cb6a871125cf
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Workflow guided Report an error
“This workflow guides you step-by-step through case processing and ensures that all relevant steps are performed.”
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Workflow access Report an error
“Access to the workflow is possible via the Detailed view of a case.”
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Workflow confirm receipt Report an error
“You can use the Confirm receipt workflow step to confirm the receipt of a case to the whistleblower.”
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Workflow reject report Report an error
“You can use the Reject report workflow step to reject a report.”
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Workflow log measures Report an error
“The Log Measures workflow step allows you to log measures/actions that your company has taken on this case.”
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Case notes Report an error
“If instead you would like to log only an interim status (e.g., meeting minutes for action determination) for the time being, use the Add case note function instead.”
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Workflow final response Report an error
“With the Final response you can send a final notification to the whistleblower, in which you can also communicate actions taken, if desired.”
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Workflow complete case Report an error
“You can use the Complete Case workflow step to formally close the case and move it from the Active Cases overview in Case Management to the Done Cases overview.”
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Automatic receipt confirmation Report an error
“This workflow step is not available if the option Automatic confirmation of receipt for incoming hints is activated”
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Retention deletion Report an error
“as well as flagged for final deletion based on your configured retention policy.”