Reporting channels & reporter experience — found from sitemap — LegalTegrity

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Facts read from this source

• Regulatory coverage Report an error

  “The trusted whistleblower system for reporting channels according to laws such as the HinSchG, GDPR, AGG and BSIG.”

• Provider Report an error

  “Hosted in the Open Telekom Cloud, ISO 27001 - fully compliant with legal requirements.”

• Languages Report an error

  “In over 40 languages With built in translation, accessible and user-friendly.”

• Availability SLA Report an error

  “99.99 % availability”

• Personal channels Report an error

  “Real people - directly reachable by phone and email in German and English.”

• Multi tenancy Report an error

  “Multi-tenancy enabled: Responsibilities can be assigned by business unit, subsidiary and report category.”

• External reporting office Report an error

  “Including external reporting office support upon request”

• Reporter access Report an error

  “Reports can be submitted online at any time or by telephone on working days.”

• Privacy features Report an error

  “Removal of all metadata No IP address logging Access only by responsible reporting offices”

• Case management Report an error

  “Case management with integrated workflow supports you in processing reports in a legally compliant manner and meeting deadlines. A stringent role and authorisation concept regulates access to reports. All activities are logged in an audit-proof activity log. Export options meet reporting requirements.”

• Channels included Report an error

  “2 contact channels included: Online & Telephone”

• Deadline management Report an error

  “Intelligent Deadline Management with Reminder Function”

• Anonymous exchange Report an error

  “Anonymous exchange between whistleblowers and processors”

• Chatbot defence Report an error

  “Chatbot defence for public reporting forms”

• Anonymity mechanism Report an error

  “Personal PIN and Case ID: When submitting a tip, the person creates a personal PIN and receives a 12-digit Case ID.”

• Session cookie Report an error

  “A „session“ cookie is used exclusively to ensure that only the anonymous user can access the initiated notice. This cookie does not contain any personal data and is solely for identifying the current session, without any tracking by LegalTegrity taking place.”

• Realtime chat Report an error

  “Real-time chat: Reporting officers and whistleblowers can communicate conveniently and in real-time via a secure chat.”

• Datacentres Report an error

  “LegalTegrity's whistleblower system is securely hosted in Deutsche Telekom's certified Open Telekom Cloud in Germany. The data centres are located in Magdeburg and Biere”

• Backup Report an error

  “Data backup and recovery are tested and available at any time.”

• Test environment Report an error

  “Yes. The whistleblower system can be used in a test environment before a decision is made. During the test, you will gain access to the essential functions of the reporting office.”

• Setup onboarding Report an error

  “Setup and Introduction (online) Access to the service portal including communication package & training materials”

• Company experience Report an error

  “As a whistleblower system provider from Germany with over 25 years of compliance expertise”

• Read aloud Report an error

  “Read aloud feature”

• Group structures Report an error

  “Group structures mappable”

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