Reporting channels & reporter experience — found from sitemap — preeco | hinweisgeberschutz

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Facts read from this source

• Anonymous reporting Report an error

  “Whistleblowers can choose whether to remain anonymous or provide contact details. For anonymous reports, a secure access is created with a report ID and a self-chosen password.”

• No ip logging Report an error

  “To protect whistleblowers, no IP addresses or access data that could identify them are logged – preeco | whistleblower deliberately goes as far as not writing system log files.”

• Public form no registration Report an error

  “The reporting form is publicly accessible via a unique URL. Whistleblowers do not need to register or log in beforehand.”

• Languages Report an error

  “The reporting form can be provided in up to 26 languages. Whistleblowers select their preferred language at the beginning of the form.”

• Qr code Report an error

  “a QR code can be generated directly, enabling low-threshold access at physical locations and on posters as well.”

• Voice message oral report Report an error

  “Oral report under section 16 (3) HinSchG as a voice message in the browser – recording length up to 10 minutes, file size up to 20 MB”

• Voice only reports Report an error

  “With the voice message enabled, the obligation to provide a written description no longer applies – reports can be submitted exclusively verbally”

• Manual reports Report an error

  “reports taken by phone, in writing, or in a personal meeting are documented by the reporting office as a manually created report”

• Attachments Report an error

  “In addition to text, documents, images, and screenshots can be added as attachments, and voice messages can be submitted directly with the report.”

• Acknowledgment deadline Report an error

  “Automatic acknowledgment of receipt within 7 days in compliance with the Whistleblower Protection Act”

• Secure area communication Report an error

  “After submitting a report, the whistleblower gains access to a secure area. There, they can see the automatic acknowledgment of receipt and receive messages from the reporting office.”

• Access lockout Report an error

  “Access block per report via "Block login from" – set automatically to four weeks later for reports moved to "Closed", "Archived" or "Rejected"”

• Brute force protection Report an error

  “Brute-force protection with graduated lockout periods”

• Deepl translation Report an error

  “Automatic translation via DeepL API (optional)”

• Branding Report an error

  “Each organization receives its own customizable URL for the reporting form. Logo, colors, and texts can be adapted to your corporate identity.”

• Encryption Report an error

  “Sensitive data is stored encrypted.”

• Feedback deadline criteria Report an error

  “Does the software implement the HinSchG deadlines technically – confirmation of receipt within 7 days, feedback within 3 months, monitored automatically?”

• Cloud provisioning Report an error

  “cloud instances usually provisioned within 48 hours on working days, with the onboarding service included”

• German ISO 27001 Report an error

  “does it run in ISO 27001-certified data centers in Germany?”

• Export case handling Report an error

  “Does it document case handling traceably with exports?”

• Web browser access Report an error

  “No local installation – access via any modern web browser”

• Sales hours Report an error

  “Sales Mon-Fri 9 AM to 5 PM”

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