Reporting channels & reporter experience — found from sitemap — Reveal

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Facts read from this source

• Hotline languages Report an error

  “Trained Canadian agents are available to take calls in English, French and Spanish, and can further support another 150 languages in addition to hearing or speech impairments.”

• Hotline availability Report an error

  “We are always available when you need us. Our agents are available 24 hours a day, 7 days a week, 365 days a year.”

• Anonymity levels Report an error

  “The ethics reporting hotline provides three levels of anonymity to ensure whistleblowers feel safe to report their concerns.”

• Toll free numbers Report an error

  “We offer customized hotline numbers for a toll-free, personalized experience.”

• Eligible reporters Report an error

  “Our ethics hotline can be used by your employees, as well as your contractors, vendors and customers so they can voice their concerns.”

• Agent location Report an error

  “We never offshore our services, all of our agents are located right here in Canada.”

• Hotline process Report an error

  “Professional and courteous agents are trained to make the reporter feel comfortable and safe.”

• Customization Report an error

  “You can even use your own custom compliance hotline and localize the script to offer greetings in the languages needed to support your employees' language preferences.”

• Recovery objectives Report an error

  “Recovery points for our databases are every 10 minutes (RPO) to protect against data loss / data corruption. We can restore from our recovery points within 30 minutes (RTO).”

• Uptime guarantee Report an error

  “This guarantees greater than 99.95% uptime 24 hours a day, 7 days a week, 365 days a year.”

• Data residency Report an error

  “We also geo-replicate your data to the secondary Canadian Azure data centre to offer disaster recovery in the event of a complete data centre loss.”

• Encryption Report an error

  “All incident report details are encrypted both during transmission and while at rest, and WBS maintains strict controls over who has access to systems that store confidential data. The information is encrypted using TLS between the client and the server. Once on the server the structured data is encrypted into an MS SQL Azure RDBMS using Transparent Data Encryption (AES-256).”

• Customer success Report an error

  “Our Customer Success Team is always available to you for any ongoing support to your account, or any questions you may have, no matter where you are located.”

• Knowledge base Report an error

  “Our knowledge base hosts a number of self-service videos, eBook and other documents available to you at anytime.”

• Hours Report an error

  “IntegrityCounts customer support is available 24-7, from 8:30am– 4:00pm Pacific, Monday to Friday.”

• Parent company Report an error

  “WhistleBlower Security (a Case IQ company)”

• Analytics Report an error

  “Gain valuable insights into the changes and events within your organization with the ability to collect, store, and collaborate on data efficiently.”

• All inclusive Report an error

  “Our all-inclusive service has everything you need at a price you can afford, featuring comprehensive services that are designed to empower organizations and employees.”

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Scores citing this record

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• The Security Auditor Pricing transparency
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• The Skeptic Pricing transparency
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• The Skeptic Group & multi-entity capability
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• The SME Operator Pricing transparency
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