Source
Support & documentation — found from sitemap — Toggl Plan
Checked for Toggl Plan on 5 Oct 2026
- Page
- https://support.toggl.com/en-us/article/what-to-expect-from-toggl-track-support-npsil8/
- Checked
- 5 Oct 2026, 05:09 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:4f959f67d068af659f411afa62926e080e6e63acf35347b512c3ffdff5624ccf
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Chat channel Report an error
“Toggl Track Support can be easily reached via chat. You can start a chat by clicking the ? in the side bar and then Chat with Support or via the Chat with Us button at the bottom of every knowledge base guide.”
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Office hours Report an error
“We don't have regular office hours during the workweek. The people within Toggl Track Support are distributed evenly around the globe.”
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Weekend response Report an error
“Weekends are an exception. During weekends there will be fewer people responding to user queries. Response times are longer during weekends.”
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Response time Report an error
“Our promise (mentioned in the Terms of Service) is to provide a reply within 24 hours. In practice, however, you can expect a much faster reply. Median response time is currently 1 hour.”
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Eligibility Report an error
“Any Toggl Track user, regardless of the payment plan, may contact Support for help.”
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SLA Report an error
“No. Toggl Track Support team does not currently have an SLA.”
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API assistance Report an error
“Support has a good understanding of Toggl Track API and might be able to pin down a reason why a specific request isn't working. However, we cannot write scripts for you or troubleshoot your own code.”