Source
Integrations — found from sitemap — Jira
Checked for Jira on 5 Oct 2026
- Page
- https://support.atlassian.com/jira/kb/jira-faces-db-access-errors-after-upgrading-mysql-db-connector-to-8-jira-webhooks-page-does-not-load/
- Checked
- 5 Oct 2026, 03:44 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:7ab2c7b1f967dee3f677d48f3d07f431b2b8bffd73dbea4da442e45e7995c7db
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
-
Platform data center only Report an error
“Platform Notice: Data Center Only - This article only applies to Atlassian apps on the Data Center platform.”
-
Server eol date Report an error
“Support for Server* products ended on February 15th 2024.”
-
Affected versions Report an error
“Jira versions using MySQL Connector versions 8.0 and newer.”
-
Symptom webhooks page Report an error
“Pages such as Jira Webhooks do not load, and new webhooks can not be added.”
-
Cause null catalog default Report an error
“nullCatalogMeansCurrentis nowfalseby default after MySQL DB connector 8.0.”
-
Cause renamed property Report an error
“this connection property nullCatalogMeansCurrent has been renamed to nullDatabaseMeansCurrent but the old name remains an alias for the connection property as of MySQL Connector 8.0.17”
-
Solution connection param Report an error
“Adding "nullCatalogMeansCurrent=true" or "nullDatabaseMeansCurrent=true" paramater for MySQL connector 8.17 or later to the dbconfig.xml file on our local mitigates the problem.”
-
Sample connection URL Report an error
“<url>jdbc:mysql://mysql:3306/jira?useUnicode=true&characterEncoding=UTF8&useSSL=false&allowPublicKeyRetrieval=true&nullDatabaseMeansCurrent=true</url>”
-
Applicable apps Report an error
“Jira Software Data Center Jira Core Data Center Jira Service Management Data Center”
-
Article updated Report an error
“Updated on September 26, 2025”