Terms of service — Culture Amp

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Facts read from this source

• Version date Report an error

  “Version effective date: July 2026”

• Agreement documents Report an error

  “(a) the Service Order; (b) the Data Processing Addendum available here; (c) the AI Addendum available here; (d) Product Specific Terms (if applicable and referenced in a Service Order); and (e) these General Terms.”

• Service modification commitment Report an error

  “Culture Amp will not materially reduce the overall functionality of the Services during the Subscription Term.”

• Free trials Report an error

  “Culture Amp may make certain features, products or functionality available to the Customer at no additional charge for a specified trial period (Free Trial Features). Unless otherwise agreed in writing, continued use of Free Trial Features after the trial period requires the purchase of the applicable subscription at Culture Amp’s then-current pricing or such other pricing as agreed between the parties.”

• Payment terms Report an error

  “Unless otherwise specified in the Service Order, Fees are invoiced in advance and payable within 30 days of the invoice date.”

• User tier overage Report an error

  “If the number of Users exceeds that tier during the Subscription Term, Culture Amp may charge additional Fees for the remainder of the Subscription Term, either on a pro rata basis or by applying the applicable higher pricing tier.”

• Customer data ownership Report an error

  “As between Culture Amp and the Customer, the Customer retains all applicable Intellectual Property Rights in Customer Data.”

• Platform intelligence license Report an error

  “Culture Amp grants the Customer a non-exclusive, perpetual license to use the Platform Intelligence for its business purposes”

• Benchmarking Report an error

  “Culture Amp may use Customer Data to create aggregated and de-identified benchmark data and comparative insights.”

• Service improvement Report an error

  “Culture Amp may use de-identified data derived from Customer Data to improve, develop, maintain, test and enhance the Platform and Services.”

• Security DPA Report an error

  “Culture Amp will comply with its data security obligations as set out in the Data Processing Addendum.”

• Third party integrations Report an error

  “the Customer authorizes Culture Amp to exchange Customer Data and other information with that third party service as reasonably necessary to provide the integration”

• Customer publicity opt out Report an error

  “Culture Amp may identify the Customer (by name and logo) as a customer of the Services in its promotional materials and on its website. The Customer may notify Culture Amp in writing that it does not permit such use”

• Liability general cap Report an error

  “SUBJECT TO CLAUSE 11.3, EACH PARTY’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT IS LIMITED TO THE FEES PAID OR PAYABLE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.”

• Liability DPA super cap Report an error

  “CULTURE AMP’S TOTAL LIABILITY ARISING FROM ITS BREACH OF THE DATA PROCESSING ADDENDUM, INCLUDING ITS SECURITY OBLIGATIONS UNDER THE DATA PROCESSING ADDENDUM, WILL NOT EXCEED FIVE (5) TIMES THE FEES PAID OR PAYABLE IN THE 12 MONTHS PRECEDING THE BREACH GIVING RISE TO THE CLAIM.”

• Renewal notice days Report an error

  “will automatically renew for successive periods of 12 months unless either party gives written notice of non-renewal at least 90 days before the end of the then-current Subscription Term”

• Termination for breach cure days Report an error

  “Either party may terminate this Agreement if the other party materially breaches this Agreement and fails to remedy the breach within 30 days of receiving written notice.”

• Export period days Report an error

  “for 30 days following termination, the Customer may export Customer Data using the functionality of the Services.”

• Tax exclusive Report an error

  “All Fees are exclusive of any sales tax, goods and services tax (GST), value added tax (VAT), or similar indirect Tax or duties payable under Applicable Law.”

• Contracting entity australia Report an error

  “If the Customer’s principal place of business is in Australia or New Zealand, the contracting entity is Culture Amp Pty Ltd.”

• Contracting entity US Report an error

  “If the Customer’s principal place of business is in the United States or Canada, the contracting entity is Culture Amp Inc.”

• Contracting entity UK Report an error

  “If the Customer’s principal place of business is in the United Kingdom, the contracting entity is Culture Amp UK Ltd.”

• Contracting entity dach Report an error

  “If the Customer’s principal place of business is in Germany, Austria or Switzerland, the contracting entity is Culture Amp GmbH, c/o Osborne Clarke, Schinkelplatz 5, 10117 Berlin.”

• Governing law US Report an error

  “If the Customer’s principal place of business is in the United States or Canada, this Agreement is governed by the laws of the State of Delaware, United States, and the parties submit to the exclusive jurisdiction of the courts located in Delaware.”

• Governing law UK Report an error

  “If the Customer’s principal place of business is in the United Kingdom, this Agreement is governed by the laws of England and Wales”

• Legal notices email Report an error

  “Legal notices under this Agreement must be in writing and sent by email to legal@cultureamp.com.”

• Amendments apply at renewal Report an error

  “Unless otherwise agreed in writing, any updated General Terms will apply from the next renewal of the applicable Subscription Term.”

• Indemnity ip Report an error

  “Culture Amp will indemnify, defend and hold harmless the Customer against any losses, damages, liabilities, costs and expenses (including reasonable legal fees) arising from a third party claim that the Services infringe that third party’s Intellectual Property Rights.”

• Warranty conformance Report an error

  “the Services will materially conform to the description in the Service Order and any documentation referenced in the Service Order.”

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