Privacy policy — Docebo

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Facts read from this source

• Effective date Report an error

  “Effective Date: 23/12/2025”

• Entity Report an error

  “A reference to “Docebo”, “We” and “Us” means Docebo S.p.A. and/or any of its other corporate affiliates”

• Processor role Report an error

  “In certain circumstances, We process your personal data as a data processor, which means on behalf of our customers”

• Payment collection Report an error

  “We do not collect your payment information, such as your credit card or your Paypal account, but we ask our payment providers to manage this information on our behalf.”

• Security contact Report an error

  “please notify Us immediately at privacy@docebo.com”

• Dpf certification Report an error

  “Docebo NA, Inc. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF)”

• Dpf dispute resolution Report an error

  “Docebo NA, Inc. commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to TRUSTe, an alternative dispute resolution provider based in the United States.”

• Dpf oversight Report an error

  “The Federal Trade Commission has jurisdiction Docebo NA, Inc.’s compliance with the EU-U.S. DPF”

• Retention Report an error

  “We will retain your information for the time needed to fulfil the purposes described above, unless a longer retention period is required or permitted by law.”

• Opt out record Report an error

  “We will keep a permanent record of the fact that you have asked Us not to process your information so that We can respect your request in future.”

• Marketing opt out Report an error

  “you can opt out of receiving such emails by clicking the “unsubscribe” link at the bottom of any marketing email you receive from Us”

• California rights Report an error

  “California consumers and their authorized agents can request: information about the categories of personal information that We collect about you”

• Sales policy Report an error

  “At the moment, Docebo does not sell any personal data collected from you.”

• Portability rights Report an error

  “If you are a resident of European Economic Area, United Kingdom, Switzerland, or Brazil you can also submit a request (i) for rectification, or (ii) to object to our processing of your personal data, or even (iii) to have your data available in a structured, electronic format (‘data portability’).”

• Deletion method Report an error

  “We will either delete your information or, if this is not possible (for example, because the information has been stored in backup archives), We will securely store your information and isolate it from any further use until deletion is possible.”

• AI assistant Report an error

  “Our website includes a conversational assistant that use AI technologies provided by our service providers to provide you responses and additional information about our products and services (“AI Assistant”).”

• AI training Report an error

  “the content you provide is not used to develop or train any of the underlying AI technologies provided by Docebo or our service providers.”

• Self service rights Report an error

  “Some of these requests can be processed through the self-service features available inside the Docebo admin portal”

• Intra group transfer agreement Report an error

  “establishment of an intra-group data transfer agreement for internal transfers of personal data within Docebo group of companies around the world.”

• Language precedence Report an error

  “the English version (available here) will prevail and control.”

• Change notice Report an error

  “If We make any material change to the Privacy Policy, We will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective”

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