Source
Works council, visibility & AI disclosure — found from sitemap — Sympa
Checked for Sympa on 13 Oct 2026
- Page
- https://www.sympa.com/about/trust-centre/focus-ai/
- Checked
- 13 Oct 2026, 16:12 UTC
- How we may use it
- Public page, crawling permitted
Technical details
- type
- page
- http status
- 200
- content hash
- sha256:ae94ed5a64421579b48d71541106781f784bb12bd9132075c52981073a7ad8be
- permission
- robots_ok
- screenshot
- Screenshot on file (internal exhibit, not published)
Cited by
Facts read from this source
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Focus AI description Report an error
“Focus AI is Sympa's AI-powered assistant for the Sympa HR platform.”
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Focus AI optional addon Report an error
“Focus AI is an optional add-on feature. It is not enabled by default and requires a separate agreement and activation process before it is made available to a customer.”
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AI act not high risk Report an error
“In its current intended use, Sympa does not consider Focus AI to be a high-risk AI system under the EU AI Act.”
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AI act reassessment Report an error
“If Focus AI evolves toward functionality that may be classified as high-risk under the EU AI Act, Sympa will complete the required assessment and compliance steps before releasing such functionality.”
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Focus AI capabilities Report an error
“Focus AI helps authorised users search, sort, filter, visualise and review HR data already available in Sympa.”
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Focus AI data domains Report an error
“Users can find and filter records across the following data domains, using only structured criteria already held in the system”
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Focus AI visualisations Report an error
“View limited scatter-plot visualisations for supported numeric metrics such as salary, age, and tenure/years of service.”
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Focus AI result safeguards Report an error
“A remark is shown when the maximum result count is exceeded and only a partial result set is returned. A multi-currency remark is shown when results contain multiple currencies that should not be compared as a single unit.”
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Focus AI architecture Report an error
“The AI component does not directly connect to, search or retrieve records from the Customer’s HR database.”
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Access control no expansion Report an error
“Focus AI does not expand a user's access rights. If a user cannot access certain data in Sympa, Focus AI cannot be used to access that data.”
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No training on customer data Report an error
“Customer HR records, Focus AI prompts and Focus AI outputs are not used by Sympa or Microsoft Azure OpenAI to train, fine-tune or improve AI models.”
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GDPR roles Report an error
“For customer HR data processed in the Sympa HR platform, the customer is generally the data controller and Sympa acts as data processor under the applicable Data Processing Agreement.”
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Data location Report an error
“Focus AI is designed so that relevant processing takes place within the European Union.”
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Retention logs Report an error
“Logs and operational metadata are retained in accordance with Sympa's applicable logging, retention, security, and data protection practices.”
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AI act roles Report an error
“For purposes of the EU AI Act, Sympa acts as the provider of Focus AI and customers using Focus AI generally act as deployers.”
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Customer log export Report an error
“Customer-facing log access or export functionality will be described separately where available.”
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Customer dpia responsibility Report an error
“assessing whether the Customer’s use of Focus AI requires a DPIA, employee notice, worker representative consultation or other customer-side assessment or notice”
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Privacy contact Report an error
“For further information, please contact your Sympa Customer Success Manager or Sympa's privacy contact at: dpo@sympa.com”
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Focus AI user transparency Report an error
“Users are informed when they are using Focus AI. Focus AI is clearly identified as an AI-powered feature within the Sympa interface.”
7 facts read from this page are not shown because they could not be confirmed on the page as captured.
Scores citing this record
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