Privacy policy — Axon Ivy

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Facts read from this source

• Controller Report an error

  “Controller Axon Ivy AG Baarerstrasse 12 6300 Zug Switzerland”

• Last update Report an error

  “Last Update: Juli 31, 2024”

• Security measures Report an error

  “The measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access to, input, transmission, securing and separation of the data.”

• Third country transfers Report an error

  “we process or have processed the data only in third countries with a recognised level of data protection, which includes US processors certified under the "Privacy Shield" or on the basis of special guarantees, such as a contractual obligation through so-called standard protection clauses of the EU Commission”

• Retention contract data Report an error

  “We delete the data after expiry of statutory warranty and comparable obligations, i.e. in principle after expiry of 4 years, unless the data is stored in a customer account or must be kept for legal reasons of archiving (e.g., as a rule 10 years for tax purposes).”

• Retention applications Report an error

  “Subject to a justified revocation by the applicant, the deletion will take place at the latest after the expiry of a period of six months, so that we can answer any follow-up questions regarding the application”

• Newsletter unsubscribed retention Report an error

  “We may store the unsubscribed email addresses for up to three years based on our legitimate interests before deleting them to provide evidence of prior consent.”

• User account deletion Report an error

  “If users have terminated their user account, their data will be deleted with regard to the user account, subject to a statutory retention obligation.”

• Registration login Report an error

  “Users can create a user account. Within the scope of registration, the required mandatory information is communicated to the users and processed for the purposes of providing the user account on the basis of contractual fulfilment of obligations.”

• Ip logging registration Report an error

  “Within the scope of using our registration and login functions as well as the use of the user account, we store the IP address and the time of the respective user action.”

• Chatbot Report an error

  “We provide a so-called "chatbot" as a communications channel. The chatbot is software that answers users' questions or informs them about messages.”

• Newsletter double opt in Report an error

  “The registration to our newsletter takes place in general in a so-called Double-Opt-In procedure.”

• Surveys anonymous Report an error

  “The surveys and questionnaires ("surveys") carried out by us are evaluated anonymously.”

• Messaging channels Report an error

  “We use Messenger services for communication purposes and therefore ask you to observe the following information regarding the functionality of the Messenger, encryption, use of the metadata of the communication and your objection options.”

• Online conferences Report an error

  “We use third-party platforms and applications (hereinafter referred to as "third party providers") for the purposes of conducting video and audio conferences, webinars and other types of video and audio meetings.”

• Cloud services Report an error

  “We use Internet-accessible software services (so-called "cloud services", also referred to as "Software as a Service") provided on the servers of its providers for the following purposes: document storage and administration, calendar management, e-mail delivery, spreadsheets and presentations, exchange of documents, content and information with specific recipients or publication of websites, forms or other content and information, as well as chats and participation in audio and video conferences.”

• Cookies types Report an error

  “The following types and functions of cookies are distinguished: Temporary cookies (also: session cookies): Temporary cookies are deleted at the latest after a user has left an online service and closed his browser.”

• Cookie consent Report an error

  “Before we process or have processed data within the context of the usage of cookies, we ask the users for their consent, which can be revoked at any time.”

• Optout options Report an error

  “An objection to the use of cookies for online marketing purposes can be raised for a large number of services, especially in the case of tracking, via the websites http://www.aboutads.info/choices/ and http://www.youronlinechoices.com.”

• Providers Report an error

  “In order to provide our online services securely and efficiently, we use the services of one or more web hosting providers from whose servers (or servers they manage) the online services can be accessed.”

• Third party disclosure Report an error

  “Recipients of this data may include, for example, payment institutions within the context of payment transactions, service providers commissioned with IT tasks or providers of services and content that are embedded in a website.”

• Payment providers Report an error

  “In addition to banks and credit institutions, we use other payment service providers on the basis of our interests in efficient and secure payment procedures”

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