Terms of service — Nintex

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Facts read from this source

• Agreement last updated Report an error

  “Nintex Master Subscription Agreement Last Updated: January 2025”

• Contracting entity Report an error

  ““Nintex” means the Nintex affiliate designated on the applicable Order Form (as defined below).”

• Pdf download available Report an error

  “Download the PDF”

• Deployment models Report an error

  “(a) as software to be installed on Customer’s designated on-premise server; (b) for integration with Customer’s designated Deployment Environment, (c) as an online service; and/or (d) professional services”

• Trial access duration Report an error

  “The Trial Access shall be limited to 30 days unless otherwise agreed to by Parties or unless earlier terminated for Customer’s violation of the Acceptable Use Policy.”

• Currency and payment terms Report an error

  “all Fees are quoted and payable in U.S. dollars and are based on Service rights acquired and not actual usage. Except as otherwise stated in an Order Form or Statement of Work, or as provided herein, payments must be made on an annual basis in advance.”

• Late fee rate Report an error

  “late charges at the rate of 0.5% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower”

• Overage terms Report an error

  “If an Add-On Order Form is not executed within thirty (30) days of notice, Customer shall be invoiced at the end of each business quarter for the excess usage at the overage rates specified in the applicable Order Form or Nintex, in its sole discretion, may suspend Customer’s access to the Service.”

• Taxes not included Report an error

  “Nintex’s fees do not include any direct or indirect local, state, federal or foreign taxes, levies, duties, or similar governmental assessments of any nature, including value-added, excise, use, or withholding taxes (collectively, “Taxes”). Customer is responsible for paying all Taxes associated with its acquisitions hereunder”

• Initial term and renewal Report an error

  “continue for a period of twelve (12) months (the “Initial Subscription Term”), and will automatically renew at the end of the Initial Subscription Term (or any renewal term) for a period of one year”

• Warranty Report an error

  “Nintex represents and warrants that during the Subscription Term, the Service shall operate in substantial conformity with the applicable Documentation.”

• Audit rights Report an error

  “With reasonable prior notice of at least ten (10) days, Nintex may audit Customer’s use of the Service to ensure compliance with the terms of this Agreement and the applicable Order Form. All such audits shall be conducted during regular business hours and no more frequently than twice in any twelve (12) month period”

• Onsite usage script Report an error

  “If the Customer has deployed the Service as software on premises, no more frequently than once in any three-month period, Customer will run a script provided by Nintex which will collect certain usage data from Customer’s on-premises deployment”

• Reinstatement fee Report an error

  “Nintex may reinstate terminated subscriptions during the ninety (90) day period following the termination or suspension of the Service upon payment of a 10% reinstatement fee”

• Customer content ownership Report an error

  “Customer is the sole and exclusive owner of all Customer Content. Customer grants Nintex a worldwide, non-exclusive, royalty-free right and license to host, transfer, display, perform, reproduce, modify, analyze, and distribute Customer Content”

• DPA available Report an error

  “Nintex’s handling of Customer data will be consistent with Nintex’s Data Protection Addendum located at https://www.nintex.com/legal/”

• Privacy policy Report an error

  “Nintex will use or process Customer Content consistent with this Agreement and Nintex’s Privacy Policy at https://www.nintex.com/legal/privacy-policy”

• Support policy Report an error

  “Nintex will provide Support in accordance with the Nintex Subscription Support Policy, available at http://www.nintex.com/legal/subscription-support-policy”

• Acceptable use policy Report an error

  “Customer’s use of the Service is subject to the Nintex Acceptable Use Policy, available at http://www.nintex.com/legal.”

• Affiliate use terms Report an error

  “Nintex may permit Customer’s Affiliate(s) to access and use the Service under the same terms and conditions of this Agreement provided that each Affiliate has executed a separate Order Form with Nintex for the applicable services for that Subscription Term.”

• Esign service Report an error

  “Nintex Sign is an electronic signature service which will allow Customer to display, deliver, acknowledge, and electronically sign documents.”

• Connected environment responsibility Report an error

  “Customers are responsible for maintaining active licenses and complying with all applicable agreements for all Connected Services and Deployment Environments.”

• Agreement modification terms Report an error

  “changes become effective for existing subscription Customers upon renewal of the then-current Subscription Term.”

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