Pricing page — Tray.ai

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• Model Report an error

  “Our pricing is based on your usage and the features you need. Contact our sales team for a customized quote based on your specific requirements and expected usage.”

• Free trial Report an error

  “Yes, we offer a free trial so you can explore the platform before committing. Contact our sales team to get started with your trial.”

• Team plan Report an error

  “Team For multiple use cases within a department 20 workspaces 30-day insights 7-day expandable log retention Log retention management Guardian Log Masking All add-ons available for purchase”

• Enterprise plan Report an error

  “Enterprise For multiple departments and partner integrations Unlimited workspaces 180-day insights Advanced on-premise SSO, HIPAA, Regional hosting Log streaming Data engineering”

• Agent development addon Report an error

  “Agent Development Everything you need to build, govern, and deploy AI agents — Agent Gateway for MCP and Merlin Agent Builder in one solution.”

• Agent gateway mcp Report an error

  “Create governed and managed MCP services to enable agents. Publish composite MCP Tool 700+ connectors as MCP Tools Built-in governance Flexible authentication Observability Access control”

• Merlin agent builder Report an error

  “Build AI agents that reason, act, and learn with context and control. Guardrails & audit logs Knowledge ingestion Agent hub ITSM & HR accelerators Multi-channel deployment Slack, Teams & more”

• Included all plans Report an error

  “Included in all plans Automation & integration Process automation Data integration API management Connectors & development 700+ connectors Connector development AI-assisted development AI capabilities AI Palette VectorTables Built-in AI tools Observability & governance Observability Audit trails Data Tables Tray Build Low-code development Drag-and-drop builder Pre-built templates Tray Headless Claude Code & Codex plugins Headless MCP Full API access”

• Additional addons Report an error

  “Additional add-ons HIPAA SSO Regional hosting 30-day log retention 180-day insights visibility Tray IDP Data engineering Log streaming”

• Tray advantage Report an error

  “Tray Advantage Standard support with documentation and community access All plans Business hours support Knowledge base access Community forums Tray Academy Live workshops”

• Advantage plus Report an error

  “Tray Advantage Plus Everything in Tray Advantage, plus enhanced support for faster resolution and dedicated resources 24/7/365 support Enhanced SLAs Dedicated Slack channel”

• Included plans Report an error

  “All plans include Tray Advantage with business hours support and knowledge base access. Team and Enterprise plans include Tray Advantage Plus with 24/7/365 support, enhanced SLAs, and dedicated Slack channels.”

• Professional services Report an error

  “Launch co-development Expert help building your first integrations Adoption acceleration Training and enablement for your team Solution architecture Design reviews and best practices guidance Expert network Access to certified implementation partners”

• Plan upgrade Report an error

  “Yes, you can upgrade your plan at any time. For downgrades, contact our support team to discuss your options and ensure a smooth transition.”

• Connector count Report an error

  “700+ connectors”

• Helix Report an error

  “Helix takes them to production with one command, runs them on Tray's managed runtime, and gives IT visibility, security, and a named owner on everything that ships.”

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