Privacy policy — Tray.ai

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Facts read from this source

• UK subsidiary Report an error

  “Whilst we are based in the United States, we also have a wholly owned UK subsidiary (Plan.nr Ltd).”

• Address Report an error

  “Tray.ai, Inc. 25 Stillman Street, San Francisco, CA 94107, United States”

• Regions Report an error

  “We use cloud-based services to store and process data in the United States, European Union, United Kingdom and Australia”

• No AI training google oauth Report an error

  “We do not use data authenticated with our Google Workspaces OAuth application, service or API to train any generalized AI or ML models. This is as required and agreed to in partnership with Google.”

• Children under 18 Report an error

  “The Services and our website are not directed for children under 18 years of age and we do not intentionally or knowingly collect Personal Information on such users.”

• Dpf certified Report an error

  “Tray complies with the principles of the EU-U.S. Data Privacy Framework (“EU-U.S. DPF”), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (“Swiss-U.S. DPF”) as set forth by the U.S. Department of Commerce.”

• Transfer mechanisms Report an error

  “we ensure that there is a lawful basis for the transfer (such as Standard Contractual Clauses as adopted by the European Commission, or a certification under the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework)”

• Dpf dispute resolution Report an error

  “please contact JAMS, our U.S.-based third-party dispute resolution provider (free of charge)”

• Ftc oversight Report an error

  “Tray is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).”

• Laws referenced Report an error

  “The General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”) and the Swiss Federal Act on Data Protection (“FADP”) provide residents of the EEA, UK or Switzerland (as applicable) specific rights regarding their Personal Information.”

• California privacy Report an error

  “as a California resident, the California Consumer Privacy Rights Act (“CPRA”) applies to you”

• No sale Report an error

  “In the preceding twelve (12) months we have not sold, shared or disclosed Personal Information for consideration.”

• No automated decision making Report an error

  “We do not use Personal Information for the purpose of automated decision-making.”

• Call recording Report an error

  “If you communicate with us, phone calls may be recorded for staff training or sales quality purposes.”

• Opt out processing days Report an error

  “It may take up to ten (10) business days for your opt-out request to take effect.”

• Cpra response days Report an error

  “We will do our best to respond to your request within 45 days of its receipt. If we require more time (up to additional 45 days), we will inform you of the reason and extension period in writing.”

• Policy change notice days Report an error

  “Substantial changes will be effective 30 days after we initially posted our notice.”

• Last updated Report an error

  “This privacy policy was last updated on October 8, 2024.”

• Security docs URL Report an error

  “See our security page at https://tray.ai/trust for information on how we safeguard your data and the compliance certifications we maintain.”

• Cookie policy URL Report an error

  “More information about the cookies and other tracking technologies that we are using can be found at https://tray.ai/cookies.”

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Scores citing this record

• The Data Protection Officer European sovereignty
• The Integration Engineer Governance, credentials & audit trail
• The Operations Analyst Governance, credentials & audit trail