Terms of service — Workato

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• Terms last updated Report an error

  “Last updated: February 24, 2026”

• Terms entity Report an error

  “provided by Workato, Inc. (“Workato”)”

• Transaction data retention Report an error

  “All Transaction Data in the Account will be deleted within thirty (30) days from its processing date, unless otherwise configured by Account Holder”

• Account deletion after termination Report an error

  “Workato will delete the Accounts (together with all associated Account Assets, Transaction Data, and Account Holder Data) left in Workato’s system within ninety (90) days after termination or expiration of this Agreement, or within thirty (30) days after Account Holder’s written request”

• Export capability Report an error

  “Account Holder has the ability to delete Account Assets, Account Holder Data and Transaction Data at its own discretion, and to export Account Holder Data”

• Private assets default Report an error

  “Platform Assets created by Account Holder are private by default in the Account, which means that only Account Holder has access to such Platform Assets”

• AI training Report an error

  “in no event will Workato use the Account Holder Data to train or improve any models, except with Account Holder’s prior written permission or instruction”

• Usage data ml Report an error

  “Workato may use Usage Data during and after the term for the purposes of implementing, operating, maintaining, auditing compliance, and improving (including training and machine learning of) the Workato Platform”

• DPA Report an error

  “the Data Processing Addendum located at https://www.workato.com/legal/dpa (the “DPA”) is incorporated into this Agreement”

• Security overview Report an error

  “Workato will maintain data security protections in accordance with industry standards and appropriate technical and organizational measures to ensure the security, privacy and confidentiality of Account Holder Data as set forth in www.workato.com/legal/security”

• Breach notification Report an error

  “Workato will maintain security incident management policies and procedures and will notify Account Holder without undue delay after becoming aware of any accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Account Holder Data (“Data Breach”)”

• Documentation URL Report an error

  ““Documentation” means the user guide, materials, description of the functionality and features of the Workato Platform that is made publicly available at https://docs.workato.com”

• Exhibit a Report an error

  ““Support” means the technical support and maintenance set forth in the Support Agreement attached hereto as Exhibit A”

• Late fee Report an error

  “Late Fees may accrue interest on a daily basis at a rate equal to the lower of 1.5% per month, or the maximum rate permitted by law”

• Taxes Report an error

  “The Fees due are without deduction and are not inclusive of any taxes, levies, duties or similar governmental assessments of any nature”

• True up Report an error

  “Workato may conduct usage analysis on the actual product feature quantities used by the Account Holder against the total quantities purchased by Account Holder (the “True Up”) at any time during the Subscription Term”

• Auto renewal Report an error

  “each Subscription Term shall automatically renew for successive one (1) year periods at Workato’s then-current pricing for Account Holder’s Subscription, unless either party provides the other party written notice of non-renewal at least thirty (30) days prior to the end of the then-current Subscription Term”

• Governing law Report an error

  “This Agreement shall be governed by and construed in accordance with the laws of the State of California”

• Dispute arbitration Report an error

  “they shall thereafter engage in binding arbitration conducted in accordance with the then-current Commercial Dispute Rules ofJAMS/Endispute (“JAMS”)”

• Export controls Report an error

  “The Workato Platform and derivatives thereof are subject to export controls and sanctions laws and regulations of the United States and other jurisdictions”

• Warranty Report an error

  “Workato represents and warrants that during the Subscription Term, the Workato Platform (including any Platform Assets created by Workato) will function in accordance with the Documentation in all material and applicable respects”

• Affiliate subscriptions Report an error

  “If an Account Holder Affiliate would like to use the Workato Platform for its separate internal business operations, unless otherwise agreed by Workato in writing, it will purchase a separate Subscription”

• Additional product terms Report an error

  “Certain features may be subject to additional product terms available at https://www.workato.com/legal/product-terms”

• Confidentiality period Report an error

  “During the term of this Agreement, and for a period of three (3) years following the expiration or termination of this Agreement, the Receiving Party shall maintain the confidentiality of the Confidential Information”

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