Planning, editorial calendar & briefs — found from sitemap — CoreMedia

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Facts read from this source

• Campaigns description Report an error

  “CoreMedia Campaigns provides a user interface for business users to schedule and manage content marketing campaigns across their websites. The Campaign Data is stored in a backend service. Subscribers can integrate CoreMedia Campaigns in their web applications via Application Programming Interfaces (APIs).”

• Onboarding Report an error

  “On-boarding includes the following services: · CoreMedia Content Cloud – Service environments defined in the Agreement will be configured and re-deployed to use CoreMedia Campaigns · CoreMedia Content Cloud – Service environments defined in the agreement will be provisioned, set up and configured with Tenant IDs, corresponding API keys and agreed group-configuration”

• Model Report an error

  “CoreMedia Campaigns is a multi-tenant Software as a Service (SaaS). It offers a single Production Environment that is accessed using different users and API keys belonging to a Tenant.”

• Data centers Report an error

  “CoreMedia deploys CoreMedia Campaigns to data centers operated by public cloud vendors (such as for example Amazon Web Services). These data centers are operated in alignment with the Tier III+ guidelines (as per the Uptime Institute classification).”

• Stored types Report an error

  “CoreMedia Campaigns stores · campaign scheduling data with references to Content UUIDs from the Subscriber’s CoreMedia Content Cloud – Service environment · application logs in a dedicated log storage service · access logs and metrics to identify API usage per subscriber and to determine system health, support diagnostics, and to solve incidents.”

• Overage API requests Report an error

  “If the amount of API requests included in the subscription (accumulated during the month) is exceeded, then “Overage API requests” will be charged monthly, based on the then applicable price list without the need of a further Order Form.”

• Encrypted connections Report an error

  “All access to CoreMedia Campaigns is facilitated via secure and encrypted connections.”

• Backup frequency Report an error

  “Back up is done at least every hour and before each update of the Service.”

• Backup retention Report an error

  “Backup data is kept for at least 1 week.”

• Restore objectives Report an error

  “Restore can take up to one business day (RTO). Restore point objective (RPO) for user-managed content is one hour.”

• Scaling Report an error

  “CoreMedia Campaigns automatically scales based on dynamic load.”

• Usage reporting Report an error

  “CoreMedia uses monitoring software for key metrics and usage of the delivery API. Total delivery API usage per Tenant is reported to the Subscriber monthly.”

• SLA Report an error

  “The Service Level Objective for CoreMedia Campaigns is 99.9% per month. Availability is determined by monitoring.”

• Maintenance Report an error

  “CoreMedia will announce planned maintenance to all subscribers. In case of emergencies, unscheduled updates can be made. For some updates, such as updating the underlying database schema, modification and creation of new campaigns can be paused. CoreMedia will use commercially reasonable efforts to keep the campaigns delivery API unaffected and continuously respond to delivery API requests based on the previous data in those cases.”

• Operations access Report an error

  “Only permanent and specially trained members of the CoreMedia Campaigns operations team are given access to a subscriber’s data (campaign scheduling data and references to content). Access is always secured by two-factor-authentication.”

• Transport encryption Report an error

  “Data transfer between the subscriber and Campaigns API is secured by transport encryption methods and authentication.”

• Firewalls Report an error

  “Network services also include secure configuration of firewalls to prevent unauthorized access to CoreMedia Campaigns.”

• Terms reference Report an error

  “See Exhibit 2 and 3 for CoreMedia Content Cloud - Service support terms.”

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