Privacy policy — Brandfolder

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Facts read from this source

• Controller roles Report an error

  “When Smartsheet processes System Data and Account Information, Smartsheet is acting as a controller. We are also a controller for our employees' personal data. When Smartsheet processes your Customer Content, we are acting as a processor.”

• Headquarters Report an error

  “Smartsheet Inc. is headquartered in Washington state, with various other offices in the United States.”

• Affiliates Report an error

  “Smartsheet Inc. shares personal data with our affiliated companies, including, but not limited to, Smartsheet UK Limited, Smartsheet Australia Pty Limited, and Brandfolder, Inc.”

• User rights Report an error

  “Such rights include: Access. You can ask us to confirm if we are processing your personal data, provide you with details about such processing, and give you a copy of your personal data.”

• Retention period Report an error

  “though we will generally not keep personal data for longer than seven years following the last date of communication with you”

• Children Report an error

  “Our Site and Services are not directed toward children under 18 and we do not knowingly collect personal data from minors.”

• Primary processing Report an error

  “Smartsheet’s primary processing activities are in the United States, as detailed on the Data Residency page of our Trust Center.”

• Transfer mechanism Report an error

  “Smartsheet relies on the EU Standard Contractual Clauses alongside the United Kingdom International Data Transfer Addendum (collectively, the “SCCs”) as its appropriate data transfer mechanism for EU and UK personal data.”

• Dpf Report an error

  “Smartsheet Inc. and its U.S. affiliates participate in the EU-U.S. Data Privacy Framework ("EU-U.S. DPF"), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework ("Swiss-U.S. DPF") as set forth by the U.S. Department of Commerce”

• Dpf affiliates Report an error

  “the following U.S. affiliates adhere to the DPF Principles: Artefact Product Group LLC dba 10,000ft; Brandfolder, Inc.; On Brand Holdings, Inc., dba Outfit; and TernPro, Inc. dba Slope.”

• Sensitive data Report an error

  “We do not collect Sensitive Personal Data.”

• Privacy contact Report an error

  “Smartsheet’s Privacy Director serves as Smartsheet’s data protection contact and can be reached at: Webform: Contact privacy form Email: privacy@smartsheet.com”

• Address Report an error

  “Address: Attn: Legal - Privacy Office, 500 108th Ave NE, Suite 200, Bellevue WA 98004”

• Dpf dispute resolution Report an error

  “you may contact JAMS, our U.S.-based third party dispute resolution provider (free of charge).”

• Dpf response time Report an error

  “We will respond within 45 days of receiving your complaint and will promptly investigate and attempt to resolve it.”

• Rights appeal Report an error

  “You can appeal any decisions made regarding your rights.”

• Anonymization Report an error

  “Where personal data is no longer required, we anonymize or dispose of it in a secure manner.”

• Language controls Report an error

  “non-English translations of this notice are provided for convenience only and in the event of any ambiguity or conflict between translations, the English version is authoritative and controls.”

• Last updated Report an error

  “Last Updated: May 20, 2026”

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