Privacy policy — Frontify

Cited by

Facts read from this source

• Entity Report an error

  “Frontify AG (“Frontify” or “We”) is a Swiss company that provides a cloud-based brand management Software-as-a-Service (“Platform”) to professionals and companies. Headquartered in St. Gallen, Switzerland, Frontify has subsidiaries in Frankfurt (Germany), New York (USA), London (UK), and Paris (France).”

• Platform modules Report an error

  “Frontify offers a wide range of features, including but not limited to the Brand Guidelines, the Digital Asset Management, the Creative Collaboration, and the Digital & Print Templates.”

• Processor role Report an error

  “In the context of the services provided to our customers under the applicable agreement - which includes the General Terms and Conditions for Enterprise Customers (“GTC”) and the Data Processing Agreement (“DPA”) - Frontify qualifies as a Processor.”

• Storage regions Report an error

  “The customer data, including Personal Data, is hosted on secure server locations of AWS, either in Europe or in the USA, depending on the customers' preference. Generally, and if not otherwise selected by the customer, We tend to store the data of our European-based customers in Europe and the data of our non-European-based customers in the USA.”

• International transfers Report an error

  “We implement appropriate safeguards as required by Art. 46 GDPR (e.g. EU Standard Contractual Clauses, “EU SCC”). To the extent that Swiss or UK data protection laws require additional safeguards, We implement such in accordance with the instructions of the Swiss Federal Data Protection and Information Commissioner, and the Information Commissioner of the UK.”

• Customer hub hosting Report an error

  “Data hosted within EverAfter’s infrastructure is stored within the European Union via EverAfter’s EU-based infrastructure and retained for the term of the applicable customer or partner agreements. Upon cessation of the Customer/Partner hub services, all Personal Data is deleted within ninety (90) days.”

• Session replay retention Report an error

  “Session Replays are automatically deleted after 30 days of collection.”

• Call recording retention Report an error

  “All recordings are automatically deleted after a three-year period.”

• Candidate retention Report an error

  “As a result, candidates' data may be retained for up to 90 days.”

• Retention policy Report an error

  “We retain Your Personal Data for as long as it is necessary to fulfill the purpose for which it was collected. To ensure this, We have defined time frames, after which the data is deleted.”

• AI features Report an error

  “Frontify AI Features: Enhanced Image Search: An AI-enhanced search capability that automatically understands what an image depicts and makes it searchable using natural language, even if the asset doesn’t have manual tags or metadata.”

• AI auto tagging Report an error

  “Auto Tagging: A feature that automatically generates suggested tags for assets based on their content, reducing the need for manual metadata entry.”

• AI ocr search Report an error

  “Asset Content Search (OCR Search): A feature that analyses documents (pdf, docx, and pptx) and images (png, jpeg, tiff) in Your projects and libraries to extract and index any text content to improve searchability.”

• AI brand assistant Report an error

  “Brand Assistant: A conversational AI assistant embedded in your brand portal that lets users ask questions about brand guidelines and receive immediate, brand-compliant answers.”

• AI translation Report an error

  “AI Translation: An AI-powered translation functionality that instantly translates brand guideline pages into other languages, preserving formatting and structure.”

• AI marketplace automations Report an error

  “Automations: a functionality that allows You to simplify workflows and reduce manual effort by setting up rule-based actions. While certain core automation actions are available by default, additional OpenAI-powered actions can be used by installing a dedicated app from the Frontify Marketplace.”

• AI providers Report an error

  “To provide the above AI functionalities, We rely on AI technology from trusted third parties, such as AWS and Microsoft Azure AI.”

• AI no llm training Report an error

  “As a result, no data is used to train or fine-tune large language models (LLMs), nor is it shared with other third parties.”

• Marketplace Report an error

  “The Frontify Marketplace is the online directory or catalog of software applications, plugins, and extensions, that users may activate to enhance their experience through the Platform.”

• Customer hub Report an error

  “The Frontify Customer Hub serves as an integrated online resource center, providing Platform users with onboarding guidance, training resources, and account management capabilities throughout their customer journey.”

• Academy Report an error

  “The Frontify academy provides a comprehensive online learning environment where users can engage in courses and certification programs aimed at deepening their understanding and expertise in utilizing the Frontify platform.”

• No special categories Report an error

  “Frontify does not process any special categories of Personal Data as defined under Art. 9 (1) GDPR.”

• Min age Report an error

  “Our Platform is intended for business purposes and not for use by individuals under the age of sixteen, so We do not knowingly collect information from anyone under that age.”

• GDPR rights Report an error

  “the right to access and request copies of Your Personal Data the right to rectify Your Personal Data the right to request deletion of Your Personal Data the right to restrict the processing of Your Personal Data the right to request the transfer of Your Personal Data. the right to object to the processing of Your Personal Data the right not to be subject to automated individual decision-making, including profiling.”

• Privacy request SLA Report an error

  “We’ll respond to Your request as soon as possible, and in any case not later than 30 days of receipt of your request .”

• CCPA Report an error

  “If You are a California resident and We process Your Personal Data, the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, the “CCPA”) may apply to Our processing activities.”

• Cookie consent Report an error

  “Except for strictly necessary cookies that are always active, You can decide which categories of cookies You want to activate, and which should remain off.”

• Video surveillance Report an error

  “To help protect the safety and security of our Swiss office premises, We have installed surveillance cameras at building entrances. These cameras operate continuously but record only outside of business hours.”

• Video surveillance retention Report an error

  “Recorded footage is securely stored in a cloud environment, hosted by Amazon Web Services (AWS) in Dublin, Ireland, and is retained for a maximum of 30 days.”

• Integrations customer hub Report an error

  “The Google Calendar integration syncs meeting details between Frontify and customers (such as meeting title, agenda, participants’ names and emails, and dates), while the Gong integration enables recordings of video calls to be made available to meeting participants.”

• Marketing no data sale Report an error

  “We will not share your Personal Data with third parties for their marketing purposes.”

• Recruiting AI disclosure Report an error

  “We do not use AI tools to make solely automated decisions that produce legal or similarly significant effects concerning candidates.”

6 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Agency Owner Design, prototyping & design systems
• The Agency Owner Files, formats & portability
• The Agency Owner AI features & rights to the work
• The Agency Owner European sovereignty
• The Agency Owner Files, formats & portability
• The Agency Owner AI features & rights to the work
• The Agency Owner European sovereignty
• The Brand Marketer Design, prototyping & design systems
• The Brand Marketer Brand assets & governance
• The Brand Marketer Files, formats & portability
• The Brand Marketer AI features & rights to the work
• The Brand Marketer European sovereignty
• The Brand Marketer AI features & rights to the work
• The Brand Marketer European sovereignty
• The Data Protection Officer AI features & rights to the work
• The Data Protection Officer European sovereignty
• The Data Protection Officer AI features & rights to the work
• The Data Protection Officer European sovereignty
• The Frontend Engineer AI features & rights to the work
• The Frontend Engineer European sovereignty
• The Frontend Engineer Files, formats & portability
• The Frontend Engineer AI features & rights to the work
• The Frontend Engineer European sovereignty
• The Product Designer Files, formats & portability
• The Product Designer AI features & rights to the work
• The Product Designer European sovereignty
• The Product Designer Brand assets & governance
• The Product Designer Files, formats & portability
• The Product Designer AI features & rights to the work
• The Product Designer European sovereignty
• The Skeptic AI features & rights to the work
• The Skeptic European sovereignty
• The Skeptic Files, formats & portability
• The Skeptic AI features & rights to the work
• The Skeptic European sovereignty