Privacy policy — Dropbox Sign

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Facts read from this source

• Policy effective date Report an error

  “Posted: January 14, 2025 Effective as of: January 14, 2025”

• Processing entity by region Report an error

  “If you are Customer that is based in the United States, its territories and possessions, Canada or Mexico, Dropbox, Inc. acts as your service provider. For all other Customers, Dropbox International Unlimited Company acts as a processor of your data.”

• Processor role for user content Report an error

  “when you upload documents for review or signature, we act as a data processor and process information on your behalf and in accordance with your instructions. In this situation, you are the data controller.”

• Retention policy Report an error

  “We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law, for legal, tax or regulatory reasons, or other lawful purposes.”

• Deletion or anonymization Report an error

  “When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it”

• Export Report an error

  “you can download a copy of your content in a machine readable format as outlined here”

• Access request form Report an error

  “If you would like to submit a data access request or request that your personal data be deleted, please fill out this form.”

• Privacy contact Report an error

  “you can contact us by sending an email to privacy@dropbox.com”

• Dpf certification Report an error

  “Dropbox complies with the EU-U.S. and Swiss-U.S. Data Privacy Frameworks, as well as the UK Extension to the EU-U.S. Data Privacy Framework, as set forth by the U.S. Department of Commerce”

• Transfer mechanisms Report an error

  “Dropbox relies upon a variety of legal mechanisms, such as contracts with our customers and affiliates, Standard Contractual Clauses, the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. Data Privacy Framework, the Swiss-U.S. Data Privacy Framework, and the European Commission's adequacy decisions about certain countries, as applicable.”

• Dpf dispute resolution Report an error

  “JAMS is the US-based independent organization responsible for reviewing and resolving complaints about our Data Privacy Framework compliance—free of charge to you.”

• Free tier Report an error

  “We give users the option to use some of the Dropbox Sign Services free of charge. These free Dropbox Sign Services are made possible by the fact that some users upgrade to one of our paid Dropbox Sign Services.”

• No data sale Report an error

  “We do not sell your information.”

• Security standards Report an error

  “We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once it is received.”

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