Terms of service — Contractbook

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Facts read from this source

• Legal entity Report an error

  “We as a company, Contractbook ApS (CVR: 36890649) or the entity named in the Order Confirmation.”

• Terms last updated Report an error

  “Last updated: 15 January 2026”

• Fees currency Report an error

  “Unless otherwise specified in the Order Confirmation, all fees are in euros.”

• VAT treatment Report an error

  “Fees shall be added with applicable Value-Added Tax and any other mandatory taxes.”

• Renewal price increase cap Report an error

  “The automatic renewal shall have equivalent terms and conditions to the Order Confirmation, with an increase of a maximum of 10% to the total fee from the prior Term (unless related to support or resource-based services).”

• Auto renewal notice Report an error

  “The automatic renewal will take place unless either Party informs the non-renewal of the Subscription 30 days before the end of the then-current Term.”

• Price change notice Report an error

  “Contractbook informs the Paid Customer of any changes in the prices (except for increase specified in 4.3 as part of renewal), features, or options for the subsequent renewal by a written notice no later than 60 days prior to the end of the previous Term.”

• Usage limits basis Report an error

  “The maximum cap for usage is defined by the number of signed contracts, templates, users, and uploaded contracts included in the Subscription.”

• Free user tier Report an error

  “A Customer without a valid Subscription.”

• Free user support Report an error

  “Contractbook provides email and chat support to the Free Users from 9 am to 5 pm during regular business days in Denmark, and as specified on our website.”

• Paid customer support Report an error

  “Chat, email, and phone support provided by Contractbook to Paid Customers.”

• Paid hours Report an error

  “Contractbook provides chat, email, and phone support for its services from 9:00 to 17:00 (CET) / 4:00 AM - 5:00 PM (ET) during regular business days in Denmark, and as specified on website https://contractbook.com/contact-us.”

• Uptime SLA Report an error

  “Contractbook will make reasonable efforts to ensure that the Service is online and accessible 99.5% of the time month by month.”

• Status portal Report an error

  “The uptime shall be determined with Contractbook monitoring portal available at https://status.contractbook.com/.”

• API enterprise SLA Report an error

  “The API Service Level Agreement referred to in section 1.2 shall be part of this Agreement in the case of an enterprise customer with an API subscription (as specified in the Order Confirmation).”

• Usage counting Report an error

  “Only fully signed contracts count towards the annual signed contract limit. Uploaded contracts do not count towards this limit but are instead subject to a lifetime total upload limit.”

• Contract templates Report an error

  “Our ready-to-use templates on the Platform, to help your effort of drafting magnificent contracts.”

• AI training no consent Report an error

  “Contractbook does not use any data retained in connection with the Platform for AI model training unless the customer has provided consent, either in writing or as part of the Platform”

• Ownership split Report an error

  “By principle, your data remains with you and any platform-related technical data belongs to us.”

• Signature verification shared Report an error

  “Signature verification data, including details of the signees, content extract, and log data related to the signing process.”

• Removal right Report an error

  “The Customer may influence the Data that is retained as part of the Platform at any time including removal and/or archival of the Customer's Data using the Platform.”

• DPA availability Report an error

  “The Customer may obtain a copy of the Data Processing Agreement using the automated workflow available on our website that governs the processing of personal data on behalf of the Customer. The agreement is based on a template provided by the Danish Data Protection Agency.”

• Data act addendum Report an error

  “Contractbook’s Data Act Addendum, as published on https://contractbook.com/legal/data-act, shall apply to the Agreement, subject to that Customer is a legal entity registered within the EU/EEA.”

• Governing law EU Report an error

  “Subject to the laws of the Denmark (EU)”

• Dispute venue EU Report an error

  “City Court of Copenhagen, Denmark”

• Governing law US Report an error

  “Subject to the laws of the State of New York (US)”

• Dispute venue US Report an error

  “Civil Court of the City of New York, US”

• Associated documents Report an error

  “Order Confirmation Privacy Policy Data Processing Agreement Sub-processors API Service Level Agreement Data Disclosure Policy”

• Promotion logo use Report an error

  “The Customer agrees that Contractbook can use their name and logo on Contractbook's websites and in lists of customers for business, promotion, and marketing purposes.”

• Footer company Report an error

  “© 2026 Scrive ApS | DK-36890649”

• Hq address Report an error

  “Farvergade 2, 4. 1463 København K Denmark”

• Extended hours footer Report an error

  “Live chat and email: support@contractbook.com 9:00 - 22:00 (CET)”

• Security contact Report an error

  “please contact us at security@contractbook.com”

• Amendment notice Report an error

  “Contractbook may update the T&Cs, including any Associated Documents, with 30 days' notification to the Customer, provided that the changes do not affect the Service prices or features of a Paid Customer.”

• Listed integrations Report an error

  “Hubspot Salesforce API Documentation”

• Languages available Report an error

  “English Danish German Swedish Norwegian”

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