Terms of service — Oneflow

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• Entity Report an error

  “Oneflow AB, a Swedish public limited company (publ.) with registration number 556903-2989 with its registered office in Stockholm, Sweden”

• Billing period Report an error

  “Unless otherwise expressly agreed in the order form, all fees for the Service are invoiced and payable annually in advance.”

• Invoice terms Report an error

  “If You pay by invoice, payment is due thirty (30) days from the invoice date.”

• Annual increase cap Report an error

  “Adjustments shall not exceed the greater of (i) five percent (5%) or (ii) the change in the Swedish CPI.”

• VAT Report an error

  “All prices are exclusive of applicable VAT. You are responsible for all VAT and related liability.”

• Refunds Report an error

  “Fees are non-refundable and non-cancellable except as required by law.”

• Seats Report an error

  “Each purchased seat constitutes a license for use by one named individual user only. The Customer is responsible for assigning each seat to a specific, identifiable individual with unique login credentials.”

• Service definition Report an error

  “The Service consists of the web-based applications, the application program interface (API), any documentation, object code, modifications, or fixes thereto, as well as any executable version of computerized software system provided by Oneflow in relation to this Agreement.”

• Export Report an error

  “Oneflow may provide tools through the Service that enable You to export information, including User Data, to Third Party Applications, including through features that allow You to link Your account in Oneflow with an account in the Third-Party Applications.”

• Subscription renewal Report an error

  “Unless otherwise specifically agreed in the order form, Your Subscription Plan will automatically renew until terminated by one of the Parties by the Terms of this Agreement.”

• Termination notice Report an error

  “either Party may terminate the Subscription Plan by sending an email to the other Party with a notice period of three (3) months for contracts with a duration of a year or longer (termination email to Oneflow must be sent to support@oneflow.com)”

• Plan changes Report an error

  “You may at any time choose to upgrade or downgrade Your Subscription Plan directly through the Service or by contacting Oneflow.”

• Free tier after termination Report an error

  “Unless otherwise agreed between the Parties, Oneflow may, upon the termination of the Subscription Plan, automatically move You to a free subscription of the Service.”

• Test environments Report an error

  “Oneflow may, at its sole discretion, provide the Customer with access to non-production environments, such as test, beta, pre-release, or “sandbox” versions of the Service (collectively “Test Environments“).”

• Ownership Report an error

  “You hold all rights, including intellectual property rights, to Your Data.”

• Return or deletion Report an error

  “This includes a choice for the Data Controller to instruct Oneflow to return the Personal Data to the Data Controller or request that Oneflow securely deletes the Personal Data unless Data Protection Laws require continued storage of the Personal Data.”

• Export on termination Report an error

  “Oneflow lets You retrieve or delete Your Data currently in Oneflow’s possession through the Service in such generally accepted format as provided by Oneflow from time to time.”

• Governing law Report an error

  “This Agreement is governed by Swedish law.”

• Liability cap customer Report an error

  “Your aggregated liability under these Terms will not exceed one hundred thousand (100 000) SEK or sums paid to us for the Service during the period of twelve (12) months preceding the claim whichever is lowest.”

• Liability cap oneflow Report an error

  “our aggregated liability under these Terms will not exceed the amount paid by You to us hereunder during the twelve (12) month period immediately preceding the event(s) giving rise to such liability.”

• DPA Report an error

  “The Parties have agreed that the attached Data Processing Agreement shall be included in the Agreement where the GDPR is applicable for the Processing of Personal Data under the Agreement.”

• Audit rights Report an error

  “Oneflow will also allow for and contribute to reasonably requested audits, including inspections, conducted by the Data Controller or another auditor mandated by the Data Controller subject to appropriate confidentiality obligations.”

• Breach notification Report an error

  “Upon becoming aware of a Data Breach Oneflow undertakes to notify the Data Controller without undue delay.”

• International transfers Report an error

  “Oneflow may not transfer or authorize the transfer of Personal Data to countries outside the EEA except as permitted under this DPA.”

• Security measures Report an error

  “Oneflow confirms that it has implemented and will maintain appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including Oneflow’s security standards described on https://oneflow.com/security/”

• Notification email Report an error

  “The Data Controller is responsible for registering and maintaining a valid and monitored email address in the designated contact field provided under ‘data management’ within Oneflow’s platform (“Notification Email”).”

• Terms version Report an error

  “Version August, 2026”

• Ip license scope Report an error

  “Oneflow grants You a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service.”

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