Terms of service — Dashlane

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Facts read from this source

• User license reallocation Report an error

  “Client may re-allocate licenses from one User to another via the Services, provided the total number of Users does not exceed the limits in the Order.”

• No credential sharing Report an error

  “Each User must have their own account, and credentials to access the Services may not be shared.”

• Channels Report an error

  “Dashlane’s online support resources and knowledge base is always available at the Dashlane Support Center. Dashlane will (i) respond to technical or operational issues regarding the Services reported to Dashlane’s established B2B support channels, and (ii) use commercially reasonable efforts to remediate verified technical issues with the Services in a timely fashion.”

• Uptime target Report an error

  “Dashlane will use commercially reasonable efforts to keep the cloud-based elements of the Services available 99.9% of the time in any calendar month, excluding scheduled downtime or Force Majeure Events. The parties acknowledge that this availability level is a performance target and not a warranty.”

• Subcontractors Report an error

  “Some elements of the Services are provided by third party service providers. Dashlane remains responsible for the performance of such providers to the same extent as if Dashlane performed the subcontracted functions itself.”

• Zero knowledge Report an error

  “Client acknowledges that (i) Secured Data can only be decrypted locally within Apps on authenticated User devices; and (ii) Dashlane is unable to access decrypted Secured Data under any circumstances.”

• Event data Report an error

  ““Event Data” is information about the internal use and configuration of the Services (e.g., what features are enabled, how many account credentials are stored, the OS version run by and type of User device). Event Data for active accounts is linked to individual Users.”

• Behavioral data Report an error

  “Dashlane only has access to anonymized and aggregated Behavioral Data and cannot associate such data with any individual User”

• Anonymized data ownership Report an error

  “Usage Data that has been anonymized and cannot be used to identify any individual User or Client is Dashlane’s property, and may be used for any lawful purpose, including to develop and improve the Services.”

• Open source components Report an error

  “The Services incorporate certain “open source” software components and libraries(“OSS”).”

• AI usage Report an error

  “Dashlane’s Services incorporate machine learning technologies to provide certain functionality (e.g., autofill and anti-phishing alerts). Internally, we use various AI tools, including large language models (LLMs) to analyze data used to improve the Services, assist in the development of the Services, and perform other internal business functions.”

• Term renewal Report an error

  “The Agreement commences on the Effective Date and will remain in effect for one (1) year or such other period indicated on the Order (the “Initial Term”). After the Initial Term, the Agreement will automatically renew for additional one (1) year periods”

• Termination for breach Report an error

  “Either party may terminate the Agreement for a material breach of any of its provisions by the other party that is not cured within thirty (30) days following written notice thereof.”

• Governing law usa Report an error

  “the Agreement, including its formation, will be governed by the laws of the State of New York without giving effect to its conflicts of laws principles that would require a different result. Any claim, action or proceeding hereunder will be brought in the federal or state courts located in New York County, New York”

• Governing law france Report an error

  “the Agreement, including its formation, will be governed by the laws of the Republic of France without giving effect to conflicts of laws principles that would require a different result. Any claim, action or proceeding hereunder will be brought in the Tribunal de Commerce in Paris, France”

• Insurance Report an error

  “(i) worker’s compensation and employer's liability insurance of at least US $1,000,000 or as required by law, (ii) comprehensive general liability insurance, including for bodily injury, death, and property damage, with a minimum combined single limit of US $4,000,000 per occurrence and in the aggregate, (iii) errors and omissions insurance, including coverage for cyber liability, employee dishonesty, and computer fraud, in an amount of at least US $10,000,000 per event.”

• Free trial Report an error

  “Dashlane may, in its sole discretion, make the Services available at no charge for a limited period of time (a “Trial Period”).”

• Beta services Report an error

  “From time to time, Dashlane may make available experimental, pre-release, or "beta" features or Apps (“Beta Services”).”

• Product features footer Report an error

  “Zero-knowledge architecture AI phishing alerts Credential Risk Detection Credential risk alerts Passkeys Passwordless login Dark Web Insights SSO integrations”

• Attribution Report an error

  “Dashlane may indicate that Client is a customer on Dashlane’s website and in other standard marketing materials.”

• Ip indemnification Report an error

  “Dashlane will indemnify and hold harmless (including payment of reasonable attorneys’ fees and court costs) Client and its officers, directors, employees and representatives against any third-party claim alleging that the Services, as used in accordance with this Agreement and the Documentation, infringe the intellectual property rights of a third party.”

• Amendment Report an error

  “These Terms may be modified by Dashlane at any time in its sole discretion, provided that such changes will not take effect until the next Renewal Term, except to the extent such changes are required to comply with applicable law, in which case those changes will take effect upon notice to Client.”

• Affiliate access Report an error

  “Client’s Affiliates may access and use the Services, provided Client remains fully liable for its Affiliates’ compliance with this Agreement and all payment obligations hereunder.”

• Export controls Report an error

  “Client represents that it is not named on any U.S. government denied-party list and it will not use the Services in violation of any U.S. export law or regulation.”

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