Privacy policy — MailerLite

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Facts read from this source

• Entity EU Report an error

  “(a) MailerLite Limited, an Irish registered company at 88 Harcourt Street, Dublin 2, D02 DK18, Ireland, if the Customer's billing address on the applicable Order Form is located in the EEA, UK or Switzerland”

• Entity world Report an error

  “(b) MailerLite, Inc., a Delaware corporation at 548 Market St, PMB 98174, San Francisco, CA 94104-5401, United States, if the Customer's billing address on the applicable Order Form is located anywhere else in the world.”

• Role Report an error

  “MailerLite provides email marketing and automation software as a service. We process Personal Data as a Processor on behalf of the Customer.”

• Payments Report an error

  “Once you make a payment for Legacy (Classic), your credit card information is transferred to our third-party payment processor Braintree (please find their Privacy Statement here), or PayPal (please find their Privacy Statement here) and when using the new MailerLite, your credit card information is transferred to Stripe”

• No credit card storage Report an error

  “Please note, MailerLite does not process or store your credit card information.”

• Billing shopify Report an error

  “If you create a MailerLite account through the Shopify app, Shopify will bill you for our Services.”

• Intercom Report an error

  “When communication is submitted through our Contact Us form, email, or live chat, your information is transferred to Intercom. Some messages sent via the live chat feature are answered by Intercom's AI-powered chatbot.”

• AI Report an error

  “MailerLite utilizes OpenAI’s GPT technology and Google’s Vertex AI platform to provide features such as writing assistants and subject line generators, as well as to improve internal processes like account confirmation.”

• AI no training Report an error

  “We prioritize your privacy by utilizing enterprise-grade agreements that ensure your data is not used to train the providers models.”

• Netsuite Report an error

  “MailerLite uses Oracle NetSuite as its accounting platform. When you interact with our Services, your billing, transaction, and organization information will be processed and stored within Oracle NetSuite.”

• Entri Report an error

  “MailerLite has integrated Entri for domain authentication purposes. If you choose to authenticate your domains through MailerLite, your domain name will be shared with Entri”

• Zoom Report an error

  “We may share this Personal Data with our event platform provider Zoom”

• Trackdesk Report an error

  “MailerLite uses the affiliate tracking and management platform TrackDesk.”

• Incident io Report an error

  “If you have subscribed to status updates on MailerLite's Status Page, your email address will be processed and notifications sent by a third party, incident.io.”

• Calendly Report an error

  “For coordinating user interviews and sales calls, we use online calendar and scheduling platform Calendly”

• Posthog Report an error

  “MailerLite utilizes PostHog to analyze product usage and perform A/B testing.”

• Event data retention Report an error

  “Your Personal Data is retained only as long as necessary to fulfill these purposes, but in any case no longer than 2 years.”

• Mcp Report an error

  “If you connect your MailerLite account with a third party AI Agent through the Model Context Protocol (MCP), please refer to MailerLite’s AI Policy for further information.”

• No sale of data Report an error

  “We will never sell, rent, or lease your Personal Data to a third party”

• Data center Report an error

  “Our data storage center is in the European Union and has information storage security certificate (ISO 27001) so you can rest assured that your Subscribers data is safe with us.”

• ISO 27001 Report an error

  “BUREAU VERITAS ISO 27001 Certification GDPR Compliant Your data is safe with us”

• DPA Report an error

  “We created our Data Processing Addendum to cover the GDPR requirements as they relate to email marketing and we encourage all our Customers to review it here.”

• Rights Report an error

  “Right to Access. You have the right to request disclosure of the specific pieces of your Personal Data we have collected about you in a portable and, where technically feasible, readily usable format.”

• Account deletion days Report an error

  “your data will be fully deleted or anonymized within 30 days from receiving an eligible request.”

• Inactive account deletion Report an error

  “If your account is terminated or remains inactive for 3 years or more, MailerLite reserves the right to permanently delete the account and all its data”

• Legal retention years Report an error

  “This information will be retained for 7 years, calculated from the time the account was terminated, suspended, disapproved, or otherwise ceased using the Services, after which it will be permanently deleted.”

• Forget me feature Report an error

  “If your account has more than one user, an individual user may request the deletion of their own data by using the ‘Forget Me’ feature.”

• Age of consent Report an error

  “By using the Service, you represent that you are at least 16 years of age.”

• Dpf Report an error

  “MailerLite, Inc. has certified to the Department of Commerce that it adheres to the Data Privacy Framework Principles.”

• Ftc authority Report an error

  “MailerLite, Inc. falls under the regulatory authority of the US Federal Trade Commission, which possesses investigatory and enforcement powers.”

• No AI training google data Report an error

  “user data obtained through Google API services, including Personal Data, will not be used to train, develop, or improve generalized AI and/or machine learning models (such as Large Language Models) by MailerLite.”

• Google enhanced conversions Report an error

  “We use Google Enhanced Conversions to track the effectiveness of our marketing campaigns.”

• Analytics third parties Report an error

  “we may use third-party services, such as Google Analytics and Facebook, that collect and analyze log data to help us improve MailerLite”

• Policy last updated Report an error

  “Last updated on August 28, 2026”

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