Vendor page — Hiver

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Facts read from this source

• Channels Report an error

  “Manage email, chat, Slack, voice, SMS, and more from one workspace.”

• Jira linking Report an error

  “Loop in teammates, link requests to Jira, and discuss issues in Slack threads inside Hiver.”

• AI agents Report an error

  “Deploy AI Agents that resolve multi-step, cross-system requests end to end.”

• AI copilot Report an error

  “Ask Copilot to investigate issues, find answers, draft replies, and take actions across your tools.”

• AI insights Report an error

  “Chat with your support data to uncover themes, quality gaps, and changes in customer health.”

• AI agents systems Report an error

  “AI Agents work across the systems your team relies on, from CRMs and ecommerce platforms to data warehouses, spreadsheets, and internal tools.”

• AI help center Report an error

  “AI turns resolved conversations into new help center articles, surfaces knowledge gaps, and keeps content up to date as things change, without the manual upkeep.”

• Customer intelligence Report an error

  “Track account health and sentiment across tickets, CRM data, calls, and product usage.”

• AI qa Report an error

  “Review every conversation for quality, coach agents in real time, and surface gaps.”

• Editions Report an error

  “Run support your way. Choose Hiver Omni or Hiver in Gmail.”

• Gmail edition Report an error

  “Transform Gmail into a helpdesk. Manage shared inboxes, handle complex requests, and resolve faster with AI, all without leaving Gmail.”

• Omni channels whatsapp Report an error

  “Hiver Omni is a dedicated omnichannel platform for managing support across email, chat, Slack, voice, SMS, WhatsApp, and more.”

• Trust center Report an error

  “Enterprise-grade AI infrastructure with security, privacy, and compliance built-in.”

• Customer count Report an error

  “More than 10,000 teams use Hiver globally.”

• Asana integration Report an error

  “Hiver’s Asana integration turned collaboration into a connected process.”

• Use cases Report an error

  “Hiver is built for support, operations, finance, IT, and HR teams handling requests that span people, systems, and channels.”

• Footprint Report an error

  “Product Omnichannel Ticketing Automation Analytics Integrations Customer Intelligence Mobile App”

• AI platform modules Report an error

  “AI Agents AI Copilot AI QA AI Insights AI Help Center”

• Entity Report an error

  “2026 Hiver Inc. All Rights Reserved.”

• Documents Report an error

  “Terms Privacy Cookie AI Transparency Hiver Trust Portal Security Copyright Claims Vulnerability Disclosure Bug Bounty”

3 facts read from this page are not shown because they could not be confirmed on the page as captured.

Scores citing this record

• The Agent Advocate Ticketing, queues & SLA
• The Agent Advocate Channels in one queue
• The Agent Advocate Knowledge base & deflection
• The Agent Advocate Customer data protection
• The Agent Advocate Integrations & API
• The Agent Advocate European sovereignty
• The Agent Advocate Pricing transparency
• The Data Protection Officer Ticketing, queues & SLA
• The Data Protection Officer Channels in one queue
• The Data Protection Officer Knowledge base & deflection
• The Data Protection Officer Customer data protection
• The Data Protection Officer Integrations & API
• The Data Protection Officer European sovereignty
• The Data Protection Officer Pricing transparency
• The Shop Operator Ticketing, queues & SLA
• The Shop Operator Channels in one queue
• The Shop Operator Knowledge base & deflection
• The Shop Operator Customer data protection
• The Shop Operator Integrations & API
• The Shop Operator European sovereignty
• The Shop Operator Pricing transparency
• The Integrator Ticketing, queues & SLA
• The Integrator Channels in one queue
• The Integrator Knowledge base & deflection
• The Integrator Customer data protection
• The Integrator Integrations & API
• The Integrator European sovereignty
• The Integrator Pricing transparency
• The Skeptic Ticketing, queues & SLA
• The Skeptic Channels in one queue
• The Skeptic Knowledge base & deflection
• The Skeptic Customer data protection
• The Skeptic Integrations & API
• The Skeptic European sovereignty
• The Skeptic Pricing transparency
• The Support Lead Ticketing, queues & SLA
• The Support Lead Channels in one queue
• The Support Lead Knowledge base & deflection
• The Support Lead Customer data protection
• The Support Lead Integrations & API
• The Support Lead European sovereignty
• The Support Lead Pricing transparency